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Area Sales Engineer

Posted 4 months ago

  • London, Greater London
  • Any
  • External
About UsSwagelok is a worldwide leader in industrial fluid system manufacturing and support. Since the introduction of the revolutionary, leak-tight Swagelok® tube fitting in 1947, we have applied a passion for making high-quality products and an unwavering focus on meeting customer needs to help a wide range of industries safely, efficiently, and reliably move liquids and gases in demanding applications. Swagelok London is the Authorised Sales and Service centre for the South-East of England, the Caspian region and Central Asia.Primary Purpose of the JobTo maintain and grow sales within your account portfolio and to increase the product basket sold within these accounts. To increase market penetration within identified opportunities. To become a product expert and specialist of Swagelok products and services and support our customers based on this solid foundation and based around our values. To achieve company, team and individual KPI's and exceed where achievable.To keep up to date records of customers and activities and carry out all reasonable duties expected of you in a professional manner. To play a full and active part in Swagelok London's team-based sales model, assisting others with opportunities and requesting assistance if needed from the sales team, ensuring that the best person available is there to secure the opportunities. To promote the Swagelok name as a solution provider and market leader of fluid system components.Necessary Qualifications· Bachelor's degree in mechanical or electro-mechanical engineering/ONC/HNC.· A minimum of 1-2 years sales experience.Our ValuesContinuous Improvement - ability to grow as an individual.Customer Focus - thinks how actions will affect the customer.Innovative - sees different ways of doing things.Integrity - customers and colleagues are dealt with honestly.Quality - through personal performance and in delivery to the customer.Respect - for customers and colleagues.Job CharacteristicsAutonomy - The job holder is required to develop the individual field of work to determine how the job should be tackled without needing to draw on the advice or direction of others.Diligence - In order to do the job adequately, the holder needs to work relentlessly and untiringly in pursuit of a particular objective or set of objectives.Making Contacts - The social relationships most likely to bring success in the job are those which the job holder initiates rather than those which arise out of an established work group.Preparedness - The job demands that much time and attention are given to anticipating needs, forward planning and practical preparation.Meticulousness - The job requires consistent high quality work in circumstances where the consequences of failure could be serious.Originality - The job entails opening up new ground. Success depends on an imaginative and creative approach.Travel - The job requires travel across the South East of the UK.Typical ActivitiesCustomersProspecting for new customers and opportunities.Ensure key accounts are targeted correctly and strategically.Ensure customer visits are conducted appropriately (frequency) to business case.Identify the precise area in which a buyer has a need or interest.Complete call reports for every sales call.Follow up to convert quotations and secure orders.Increase contacts by securing referrals.Increase account penetration by targeting opportunities and products.Navigate customer websites for research and intelligence.Build effective relationships.Prepare and plan telephone appointments with decision makers to optimise sales opportunities.Sales DevelopmentEnsure sales objectives, as directed by Sales Manager, are implemented and translated into activities.Ensure all areas of your SOP's are maintained - sales and activity targets, territory and journey planning, call planning and preparation, existing, key account, prospective and new business development.Develop and implement, with assistance from Sales Manager, territory planning to ensure economic coverage of territory and maximise face to face selling time.Ensure you have an effective call plan with goals and objectives for every appointment in line with company objectives and customer needs.Identify existing customer new opportunities for development and deployment.Ensure all company documentation and reports are completed as required by and detailed in your SOPs.Ensure your continuing development in product knowledge, technical knowledge, company knowledge, sales skills and attitudes.SystemsUse Swagelok University to enable continued development.Prepare for sales calls prior to visiting (correct samples and information, etc.).SoftwareExcel - create and maintain spreadsheets.Word - create and amend documents.PowerPoint - create, run and make presentations.Forecasting module.Expenses and record keeping.Out of Territory.CRM appointments and call reports.Windows to enable operation of IT.PDF - create, annotate and combine files.Crystal reports (open orders, invoiced orders, quotations, customer usage and sales reports).Initial TrainingThe first 6 months in the role will consist of extensive training as part of the onboarding and induction program.Training will take place both online (self-paced) and via live classes with additional training available depending on the local support or service.Ongoing TrainingAfter the onboarding process and induction has been completed, you will be expected to maintain your ongoing product knowledge and complete product training each quarter.Job Types: Full-time, PermanentAdditional pay:Commission payBenefits:Company eventsCompany pensionFlexitimeHealth & wellbeing programmeOn-site parkingPrivate medical insuranceReferral programmeSchedule:Monday to FridayEducation:Bachelor's (required)Work Location: Hybrid remote in Kings Langley, Hertfordshire.Attendance to the office is required at least once per month.