Assistant Director of Sales

Company Description WELCOME TO M VENPICK HOTEL SUKHUMVIT 15 BANGKOK - A LUXURIOUS AND RELAXING OASIS IN THE HEART OF BANGKOK M venpick Hotel Sukhumvit 15 Bangkok sits down a quiet side street, just a short stroll away from all the action and connected to the rest of the city via both the BTS Skytrain and MRT Subway at the Asok Interchange hub, just a five-minute walk away. For those who don t want to walk, we make it even easier with a free Tuk-Tuk shuttle service from 10.00hrs 20.00hrs. With 363 stylish rooms and suites, guests can enjoy a modern Thai-Colonial elegance with plenty of refined flairs. The 46 LED TVs and walk-in rain showers are just part of the in-room comforts. The hotel offers a casual all-day dining venue at Lelawadee Restaurant, offering Authentically inspired cuisine. It s a great place for a coffee or snack or a private dinner. A gorgeous rooftop swimming pool, Rainforest 360 Rooftop Bar, cozy courtyard, modulable meeting space, and unique two-story waterfall complete an exclusive relaxing package, making it easy to escape the busy city anywhere at the hotel. Job Description As Assistant Director of Sales, you will be responsible for performing the following tasks to the highest standards: Conduct site visits, FAM trips, sales trips as required based on business requirements and pro-active targets. Responsible for the promotion and sales of all products of the hotel. Complete sales targets and related tasks set by the hotel. Develop sales plans and obtain approval from the Director of Sales, maintaining and developing customers in the region or industry according to the plan. Understand customer needs through telephone sales, face-to-face visits and other forms, achieving sales. Produce quotations efficiently, send contracts to customers and follow-up promptly. Show clients around the hotel. Operate the hotel reservation system to book rooms, hotel facilities, etc. Send the team s work order promptly and ensure that the relevant departments receive relevant information. Establish a good relationship with customers, maintaining the update of customer information and promptly report customer needs and feedback to the hotel. Recommend other hotel chains within the group to clients. Proactively collect market and industry information to share with other members of the Sales team to capture business opportunities and ultimately convert to business confirmations. Ensure effective communication between the Sales team and the hotel Operations team through regular meetings. Handle guest feedback or complaints. Maximize sales at all timesand effectively forecast team and leisurerevenue. Provide necessary supervision and guidance to the Sales Director or sales representative as needed in developing team quotes or contracts. Actively participate in the development of marketing plans and collaborate to achieve budgets. Assist the Director of Sales to allocate daily work effectively according to the Sales team structure. Coach the Sales team to always ensure that quality services and products are delivered to customers. Lead the Sales team to achieve departmental goals. Assist the Director of Sales in recruiting, selecting and training employees to maintain team vitality and stability. Conscientiously perform assigned tasks and special tasks. Qualifications To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow: University degree in hospitality management or business management. 5 years or above hotel sales and related experience. Excellent Communication Skills (Thai, English & Effective people management and interpersonal skills. Additional language proficiency is an advantage. A valid driving license. Good communication, organization and presentation skills. Able to work under strong pressure. Understand international customers and have strong market analysis ability. Able to lead by example. Additional Information WHY WORK FOR ACCOR Employee benefit card offering discounted rates at Accor hotels worldwide. Develop your talent through Accor s learning programs. Opportunity to grow within your property and across the world! Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities. #J-18808-Ljbffr