Assistant Field Engineer
Posted 3 days ago
- Sittingbourne, Kent
- Any
- External
- Expires In 3 months
Sittingbourne - Field-based with hybrid working options
The role
Join Our Team as an Assistant Field Engineer at Southern Housing!
This is offered as a 12 month Fixed Term Contract.
Location:Field-based with hybrid working options
Allowance:Essential car users allowance provided
Are you ready to be at the heart of our business, ensuring our technology runs smoothly across our offices and housing estates?
What Youll Do:
Support & Troubleshoot: Provide 2nd and 3rd line support, troubleshoot hardware and software issues, and cover service desk peaks.
Customer Service: Deliver top-notch customer service and support to colleagues and field staff.
Project Involvement: Engage in a variety of IT projects, improving systems, procedures, and our knowledge base.
Tech Maintenance: Ensure office technology like printers, meeting rooms, and wall boards are always ready for use.
On-Site Assistance: Visit remote sites to diagnose and fix IT hardware and communication issues.
What Youll Need:
Experience: Experience of working directly with customers on-site to resolve technology issues, and experience engaging with stakeholders on their terms to ensure we meet expectations.
Skills: Excellent customer and stakeholder management, strong troubleshooting and problem-solving abilities, and a thorough understanding of IT technologies and Microsoft Office.
Qualifications:clean driving license, and willingness to travel.
Ready to make a difference? Apply now and be a part of Southern Housings mission to provide exceptional technology support!
Closes: 6th January2025at 23:59
Shortlisting: 7th January2025
About us
At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to peoples lives.
A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.
What's in it for you
Pension
Life assurance
Healthcare cash plan
Eyecare & dental
Birthday leave
Retailers discounts
Cycle to work
Buy & sell annual leave
Season ticket loan
In-house academy & career development
Flexible working
Inclusion and Diversity
We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, its about celebrating differences of thought, opinion, experience and perspective of each individual. Were all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.
TPBN1_UKTJ
The role
Join Our Team as an Assistant Field Engineer at Southern Housing!
This is offered as a 12 month Fixed Term Contract.
Location:Field-based with hybrid working options
Allowance:Essential car users allowance provided
Are you ready to be at the heart of our business, ensuring our technology runs smoothly across our offices and housing estates?
What Youll Do:
Support & Troubleshoot: Provide 2nd and 3rd line support, troubleshoot hardware and software issues, and cover service desk peaks.
Customer Service: Deliver top-notch customer service and support to colleagues and field staff.
Project Involvement: Engage in a variety of IT projects, improving systems, procedures, and our knowledge base.
Tech Maintenance: Ensure office technology like printers, meeting rooms, and wall boards are always ready for use.
On-Site Assistance: Visit remote sites to diagnose and fix IT hardware and communication issues.
What Youll Need:
Experience: Experience of working directly with customers on-site to resolve technology issues, and experience engaging with stakeholders on their terms to ensure we meet expectations.
Skills: Excellent customer and stakeholder management, strong troubleshooting and problem-solving abilities, and a thorough understanding of IT technologies and Microsoft Office.
Qualifications:clean driving license, and willingness to travel.
Ready to make a difference? Apply now and be a part of Southern Housings mission to provide exceptional technology support!
Closes: 6th January2025at 23:59
Shortlisting: 7th January2025
About us
At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to peoples lives.
A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.
What's in it for you
Pension
Life assurance
Healthcare cash plan
Eyecare & dental
Birthday leave
Retailers discounts
Cycle to work
Buy & sell annual leave
Season ticket loan
In-house academy & career development
Flexible working
Inclusion and Diversity
We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, its about celebrating differences of thought, opinion, experience and perspective of each individual. Were all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.
TPBN1_UKTJ