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Assistant Food & Beverage Manager

Posted 5 days ago

  • North Acton, Greater London
  • Any
  • External
  • Expires In 3 months
Assistant Food & Beverage Manager

Location: Kenwood House, Hampstead, London, NW3 7JR
Salary: From £42,070 per annum / 36 hours per week / Permanent
Job type: Permanent
Ref: 15686

We have a rare opportunity to work at English Heritage's largest Food & Beverage operation as Assistant Food & Beverage Manager at Kenwood, the home of world-renowned art collections such as Vermeer, Rembrandt and Constable.

The cafes at Kenwood are a social hub for the community, serving 800,000 visitors who regularly frequent Hampstead Heath all year. The Brewhouse Cafe is the thriving hub of Hampstead Heath, open in the morning serving barista-made coffee, freshly baked pastries and cooked breakfasts, moving into home-cooked lunch service and afternoon tea and cakes. The smaller cafe, The Stewards' Room, is open for takeaway coffees, drinks and freshly made snacks. We also cater for bespoke events and look to grow this arm of the business steadily over the next few years.

The successful candidate will play a key role in delivering exemplary service to every visitor, as well as focusing on the future development of the Food & Beverage offer in this truly spectacular setting.

We are looking for an Assistant Food and Beverage Manager to join our team on a permanent, full-time basis, working 36 hours per week.

You will support the Food & Beverage Manager to manage our entire Food & Beverage operation. You will always consider how we can do it better, more efficiently, and how we can deliver an even tastier offer for our visitors.

What's more, as part of our charity bringing history to life, you'll be supported and encouraged to share your ideas, inspire others and make a difference to the way England's rich past is experienced.

As the Assistant Manager, you will support the team to ensure we are compliant and that every food and drink order is served with a smile. You will have excellent attention to detail, leading your team to provide exemplary customer service and ensuring the F&B outlets maintain the highest standard of presentation.

We are looking for a proactive and driven Food and Beverage professional who has gained experience in either a multi-food outlet site, heritage venue or the hospitality sector, and possesses strong IT skills.

The Benefits

- Salary from £42,070, depending on skills, experience and location
- 25 days' holiday plus Bank Holidays pro rata rising to 28 days after 3 years
- Matched pension contributions up to a maximum of 10%
- Flexible hours
- The opportunity to progress your career within the heritage sector
- Apprenticeship opportunities
- Subscriptions to professional bodies
- Free access to all English Heritage sites for you and up to 6 friends/family members
- 25% discount in our shops and cafes
- Enhanced Maternity/Paternity/Shared Parental leave
- Options to buy additional leave
- An inclusive working atmosphere where everyone from all backgrounds, religions and with different needs will be supported
- Opportunities to go to some of our great live music or history events

We're the organisation that looks after England's most important buildings and monuments, making sure our country's amazing history is available for everyone to enjoy. From world-famous prehistoric sites to grand medieval castles, Roman forts to a Cold War bunker, we bring the history of England to life.

Find out more about us and what we do and meet some of our People and hear about why they enjoy working with us on our website.

Everyone is welcome at English Heritage. We are always looking for people who reflect the diversity of the country today, to help us make it more relevant to the diversity of the people, communities and places we serve. From remote sites to inner city monuments, from regional teams to our Head Office, the diversity of our teams is critical to making sure our heritage is inclusive, exciting and accessible. We continually look for new ways to promote the past in a way that is inclusive to all and that celebrates the cultural diversity of England's heritage. By joining us, you will be part of a charity that is already on an exciting journey to tell everyone's story with an inclusive working atmosphere where everyone from all backgrounds, religions and with different needs will be supported. To support this work, we have a number of EDI networks that you can join as either a member or ally. These networks include Ethnic Diversity, Faith & Belief, Social Equity, LGBTQ+, Neurodivergence, Age, Disability and Gender Specific Issues.

We would be delighted to hear from you if you would like to talk to us about this role before you apply, e.g. regarding workplace adjustments, working patterns, please contact Tania Steytler, Food & Beverage Manager. No agencies please.

Interviews will be held in person the week commencing 9th December 2024.

Closing date: 02/12/2024 23:59:59
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