Assistant General Manager

TheSince our very first bar & restaurant opened in 2008, Drake & Morgan has never stopped moving. And that's not going to change. As we continue to grow, we want the best possible people with us. People who are curious, passionate, who are not afraid to go the extra mile to create something just a little bit special.

Whether youre a bartender, waiter, chef, kitchen porter or management, well always reward hard work and well give you the training you need to get where you want. Thats because we know talent when we see it, and we work hard to develop it. , gem that trades all day, every day...

We are looking for an Assistant General Manager to support the current team

Since opening our doors in 2008, the Drake & Morgan collection now has 17 beautiful bars and restaurants in London and Manchester.

We wanted to create a unique space where locals and visitors alike could enjoy thoughtful, inspired menus and innovative, crafted cocktails in the most welcoming environment. An escape from the everyday.

You will be the best in class in your sector and will have a thirst for knowledge coupled with a desire to give your guests the very best service, standards and product.

You will be used to managing at volume and have experience within multi room, multi occasion businesses.
The is a fantastic opportunity to join us as we enter an exciting growth period

A flavour of the Role

Develop a culture of actively seeking feedback from customers on a regular basis, get to know the regular guests and acknowledge repeat custom
Cover and manage the venue in the absence of the General Manager
Agree and implement actions to continuously improve the guest experience
Ensure customer requests and feedback, both verbal and written are responded to promptly and efficiently
Demonstrate a high standard of restaurant and personal presentation, ensuring good personal hygiene of self and team
Ensure that common objectives are executed seamlessly and professionally
Managing Sales and Conversion
Support the implementation of revenue generation initiatives
Assisting in management/running of staff meetings, ensuring the team are fully briefed and action points are recorded and achieved
To make yourself aware and notify your team of any menu changes, special requirements (including menu items and dishes), and outstanding orders or work tasks required prior to the commencement of service
To ensure all staff are well briefed on their responsibilities and are given constant supervision and motivation on all aspects of their work
Review and communicate financial information to assist in proactive and timely decision making
Manage monthly stock-takes and review results and variances with relevant departments
Ensure that in house control systems/audit requirements are adhered to
Maintain/develop specific departmental control systems in order to meet or exceed food and beverage margins
Control costs without compromising standards and customer experience
Strict control of stock through the management of wastages, correct practice and procedures behind the bar and on the floor
Forecast potential revenues and costs for revenue/cost centres, with particular reference to labour forecasting
To build and maintain an efficient team of employees, driving the team towards the objectives of the business
To support the recruitment and selection employees to the agreed staffing levels using cost effective recruitment methods
Support the management of all employees performance in line with job descriptions, giving regular feedback and appraisals
To assist in the management of disciplinary and grievance issues within the department in consultation with the General and Operations Managers, giving particular focus to the kitchen / restaurant relationship
To ensure all departmental staff work hygienically and productively
Ensure a safe workplace by identifying and reporting hazards and taking corrective action
Review and communicate health and safety audit reports and initiate required action with relevant departments
Identify maintenance activity required in order to uphold the required standard and forward these to the General Manager

Whats in it for you?

We offer:
Career progression
Meals on duty
Full training
Company trips & incentives
Service charge and bonuses
Staff Parties & Events
Great team culture
Your Birthday off & paid
Access to EAP

Please note you must be able to prove you are eligible to work in the UK and have excellent written and spoken English.

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