Assistant Manager Pub
Posted 8 days ago
- Birmingham, West Midlands
- Any
- External
- Expires In 3 months
Assistant Manager focused on Events and Bookings
Iconic Birmingham Venue
Salary: £31,000 + Event Bonus
Are you an enthusiastic and experienced individual with a passion for events, hospitality, and operations? Do you thrive in a dynamic, fast-paced environment? We are looking for an Assistant Manager to join our vibrant team at one of Birmingham's most iconic venues. If you have a knack for managing event bookings, coordinating operations, and leading teams, this could be the perfect opportunity for you!
About Us:
Located in the heart of Birmingham, our venue boasts a large outdoor terrace, a strong food offering, a focus on sports, and caters to a variety of large private bookings. We are renowned for our lively atmosphere and exceptional service, making us a top choice for events, casual dining, and drinks. As part of our continued growth, we're looking for an Assistant Manager to play a pivotal role in our events and operational success.
Key Responsibilities:
Event Bookings & Coordination: Manage all event enquiries, ensuring seamless planning, communication, and execution of private and corporate events.
Operations Management: Oversee the day-to-day venue operations, ensuring smooth running of both front-of-house and back-of-house teams during events.
Team Leadership: Lead, train, and motivate a team of staff to deliver excellent customer service and create an exceptional guest experience.
Marketing & Social Media: Develop and implement social media campaigns to promote events and special offers. Work closely with the marketing team to ensure our venues presence and growth in the market.
Customer Service Excellence: Ensure high standards of service are maintained, resolving any customer issues or concerns quickly and professionally.
Health & Safety & Compliance: Maintain health and safety protocols and ensure compliance with all relevant legislation.
Event Analysis & Reporting: Assist in tracking event performance, guest satisfaction, and sales to ensure continuous improvement.
Skills & Experience:
Proven experience in event management, hospitality, or a similar role, preferably within a venue with large-scale bookings and food & beverage operations.
Strong organisational skills with the ability to manage multiple bookings and projects simultaneously.
Excellent communication and interpersonal skills, with a passion for delivering exceptional customer experiences.
Ability to work under pressure and make quick decisions in a fast-paced environment.
Proficiency in using booking systems, social media platforms, and other relevant software.
Strong leadership and team management experience.
A proactive, can-do attitude with a creative flair for event execution and marketing.
What We Offer:
A competitive salary of £31,000 per annum plus an event bonus structure.
A dynamic and rewarding work environment within one of Birminghams most iconic venues.
Opportunities for career development and progression within the business.
A chance to make a real impact on the success of our events and operations.
A fun, collaborative team atmosphere where your ideas and contributions are valued.
If youre ready to take your career to the next level in a role that blends event management, operations, and marketing, wed love to hear from you. Apply today and become part of our incredible team!
TPBN1_UKCT
Iconic Birmingham Venue
Salary: £31,000 + Event Bonus
Are you an enthusiastic and experienced individual with a passion for events, hospitality, and operations? Do you thrive in a dynamic, fast-paced environment? We are looking for an Assistant Manager to join our vibrant team at one of Birmingham's most iconic venues. If you have a knack for managing event bookings, coordinating operations, and leading teams, this could be the perfect opportunity for you!
About Us:
Located in the heart of Birmingham, our venue boasts a large outdoor terrace, a strong food offering, a focus on sports, and caters to a variety of large private bookings. We are renowned for our lively atmosphere and exceptional service, making us a top choice for events, casual dining, and drinks. As part of our continued growth, we're looking for an Assistant Manager to play a pivotal role in our events and operational success.
Key Responsibilities:
Event Bookings & Coordination: Manage all event enquiries, ensuring seamless planning, communication, and execution of private and corporate events.
Operations Management: Oversee the day-to-day venue operations, ensuring smooth running of both front-of-house and back-of-house teams during events.
Team Leadership: Lead, train, and motivate a team of staff to deliver excellent customer service and create an exceptional guest experience.
Marketing & Social Media: Develop and implement social media campaigns to promote events and special offers. Work closely with the marketing team to ensure our venues presence and growth in the market.
Customer Service Excellence: Ensure high standards of service are maintained, resolving any customer issues or concerns quickly and professionally.
Health & Safety & Compliance: Maintain health and safety protocols and ensure compliance with all relevant legislation.
Event Analysis & Reporting: Assist in tracking event performance, guest satisfaction, and sales to ensure continuous improvement.
Skills & Experience:
Proven experience in event management, hospitality, or a similar role, preferably within a venue with large-scale bookings and food & beverage operations.
Strong organisational skills with the ability to manage multiple bookings and projects simultaneously.
Excellent communication and interpersonal skills, with a passion for delivering exceptional customer experiences.
Ability to work under pressure and make quick decisions in a fast-paced environment.
Proficiency in using booking systems, social media platforms, and other relevant software.
Strong leadership and team management experience.
A proactive, can-do attitude with a creative flair for event execution and marketing.
What We Offer:
A competitive salary of £31,000 per annum plus an event bonus structure.
A dynamic and rewarding work environment within one of Birminghams most iconic venues.
Opportunities for career development and progression within the business.
A chance to make a real impact on the success of our events and operations.
A fun, collaborative team atmosphere where your ideas and contributions are valued.
If youre ready to take your career to the next level in a role that blends event management, operations, and marketing, wed love to hear from you. Apply today and become part of our incredible team!
TPBN1_UKCT