Assistant Store Manager - Tunbridge Wells (32 hours)

Job Description As Assistant Store Manager, your focus is on motivating your team and giving each customer a meaningful shopping experience. You re also second-in-command, ready to fill in for your Store Manager and take charge when necessary. Above all, you re dedicated to driving your store s performance by ensuring excellent customer service, effective teamwork, and efficient operations every day. You ll act as a role model for your team and a true ambassador for Rituals. You ll support your Store Manager in creating a culture of trust based on positive and constructive feedback. You ll help to recruit, hire, and retain a diverse and talented store team. You ll coach your team members to help them feel more engaged while achieving their full potential. Finally, you ll serve as your Store Manager s right hand by helping them with day-to-day business activities! Qualifications High on energy, low on ego, and with a little bit of humour! You are one of a kind because of your ability to encourage others and reach your store s goals in terms of customer satisfaction and sales. In addition, as Assistant Store Manager, you are inspiring and performance-oriented. On top of that, you have: Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality. People management skills (e.g., communication, motivation, coaching, connection, and inspiration). Experience in sharing knowledge to drive behavioural change and develop others. Decision-making and problem-solving skills. #J-18808-Ljbffr