Automotive Key Account Manager

Automotive Key Account Manager - Birmingham - Permanent Role

Must have 5+ years of key account management and have handled automotive accounts for freight forwarders.

Circa £60,000 PA - Company Vehicle Provided

Monday to Friday, 08:30-17:30, 60-minute break

All candidates will be subject to a DBS check.

Silver Arrow is currently recruiting for an Automotive Key Account Manager to work for our client based in Birmingham on a permanent basis.

The Automotive Key Account Manager requires a strategic approach to managing current accounts while actively seeking new business opportunities to expand the company's client base.

Your Role:

• Develop and maintain an account development plan for each account, identifying the current share of business and additional opportunities.
• Provide market intelligence and updates on an ongoing basis.
• Review current and potential future system integration opportunities.
• Drive MVT utilisation and development.
• Troubleshoot and resolve customer complaints, including future corrective action.
• Work closely with the pricing and procurement teams on quotations and tender responses.
• Focus on building relationships with selected customers.
• Support the collection process, ensuring customers pay in accordance with the agreed credit term.
• Ensure new customers or lanes are implemented correctly in conjunction with the onboarding team.
• Support marketing campaigns and customer entertainment.
• Work as part of a team, sharing knowledge and experience proactively.

Benefits:

• 22-day holiday + bank holidays
• Company vehicle
• Private medical care
• Enhanced bonus structure
• EV scheme
• Free EV charging and parking
• Cycle to Work Scheme
• Wellness Hub (meditation, GP, 24-hour support)
• Life Insurance
• Pension Scheme
• Free weekly fruit and monthly food van
• House Cash Plan
• Discount Scheme (retail, holiday, hospitality)
• Bonuses
• Quarterly social gathering, summer, and Christmas party

What we need from you:

• 5 years of account management
• Freight forwarding experience is essential
• A bachelor's degree is desirable.
• Excellent written and verbal communication skills and attention to detail
• Proactive, team worker with excellent problem-solving and organisation skills
• Strong commercial acumen

At Silver Arrow, our priority is you. We strongly believe in getting to know you and understanding your needs in the hope of building a great working relationship.

Call our recruitment team today at 01925 815 048.

REF: PERM177-1

INDPERM