Automotive Key Account Manager - Birmingham - Permanent Role
Must have 5+ years of key account management and have handled automotive accounts for freight forwarders.
Circa £60,000 PA - Company Vehicle Provided
Monday to Friday, 08:30-17:30, 60-minute break
All candidates will be subject to a DBS check.
Silver Arrow is currently recruiting for an Automotive Key Account Manager to work for our client based in Birmingham on a permanent basis.
The Automotive Key Account Manager requires a strategic approach to managing current accounts while actively seeking new business opportunities to expand the company's client base.
Your Role:
- Develop and maintain an account development plan for each account, identifying the current share of business and additional opportunities.
- Provide market intelligence and updates on an ongoing basis.
- Review current and potential future system integration opportunities.
- Drive MVT utilisation and development.
- Troubleshoot and resolve customer complaints, including future corrective action.
- Work closely with the pricing and procurement teams on quotations and tender responses.
- Focus on building relationships with selected customers.
- Support the collection process, ensuring customers pay in accordance with the agreed credit term.
- Ensure new customers or lanes are implemented correctly in conjunction with the onboarding team.
- Support marketing campaigns and customer entertainment.
- Work as part of a team, sharing knowledge and experience proactively.
Benefits:
- 22-day holiday + bank holidays
- Company vehicle
- Private medical care
- Enhanced bonus structure
- EV scheme
- Free EV charging and parking
- Cycle to Work Scheme
- Wellness Hub (meditation, GP, 24-hour support)
- Life Insurance
- Pension Scheme
- Free weekly fruit and monthly food van
- House Cash Plan
- Discount Scheme (retail, holiday, hospitality)
- Bonuses
- Quarterly social gathering, summer, and Christmas party
What we need from you:
- 5 years of account management
- Freight forwarding experience is essential
- A bachelor's degree is desirable.
- Excellent written and verbal communication skills and attention to detail
- Proactive, team worker with excellent problem-solving and organisation skills
- Strong commercial acumen
At Silver Arrow, our priority is you. We strongly believe in getting to know you and understanding your needs in the hope of building a great working relationship.
Call our recruitment team today at 01925 815 048.
REF: PERM177-1
INDPERM