Billing & Control Officer

About Us

Connect2Kent provides a managed service across all sectors providing temporary, contract and interim opportunities into Kent County Council. Our service is built on our values of ethical, trustworthy, and caring, and our profits are returned to our Local Authority shareholders.

About the Role - Billing & Control Officer

Working within a team responsible for the invoicing of income due to the authority you will play a vital role in providing high quality advice and accurate information to both internal and external stakeholders. As the first point of contact in relation to the receipt of an invoice you will be responsible for quickly building rapport with people we support whilst assisting with a wide range of in-depth queries in a professional, diplomatic and supportive manner. You will support the administration of IT systems, to provide technical support and advice.

What is the day-to-day of the role:

• Provide a front-facing role to all people approaching the Financial Assessment & Income Unit
• Be responsible for data quality and reconciliation of documents
• Assist with the monitoring of financial procedures and policy within the Financial Assessment & Income Unit
• Provide advice and guidance within the timescales stipulated to both internal and external customers
• Handling calls from service users regarding invoices

Required Skills and Qualification

• To maintain confidentiality at all times
• Excellent customer service skills
• Ability to understand the requirements of accurate receipting
• Excellent analytical, accuracy, numeracy, and calculation skills.

Benefits

• No weekend working. 37 hours per week.
• Monday - Friday 09:00 -17:00

APPLY NOW!

Connect2Kent is a trading style of Commercial Services Kent LTD - A company wholly owned by Kent County Council. Connect2Kent is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.