Bookings Administrator

Job Advert:�Bookings Administrator

Location: Crawley, West Sussex

Hourly Pay:��11.71 - �12.81 per hour

Days of work:�Monday to Friday

Role Type:�Temp to Perm

First Recruitment Services are delighted to be supporting our reputable client in their search for a Bookings Administrator on a temp to perm basis. This is an excellent opportunity for an individual who has experience within the healthcare sector, and the ability to provide exceptional customer service.

Booking Administrator Duties:

� Act as the first point of contact for all patient enquiries face to face and on the phone

� Responsible for scheduling outpatient appointments, alongside any and all associate appointments according to clinical urgency

� Ensure that the vetting process is followed in-line with departmental policies, for all new referrals

� Liaising with patients professionally and within the accurate timeframes

� Ensure each patient is treated as an individual, making sure any individual needs and requirements are met

� Liaise with medical, allied health professionals and medical staff as required

� Responded to patient queries and concerns within a timely manner, escalating to team leaders and/or line managers as appropriate

� Responded to correspondence within the correct time frame

� Have a clear and up to date knowledge of the rules and protocols of the service to ensure full and effective utilisation of clinical capacity

Bookings Administrator Requirements and Education:

� Excellent communication skills

� Good IT Skills

� Good organisational skills

� Flexible approach

� Previous healthcare experience is advantageous but not essential

� Previous experience working within customer service is advantageous but not essential

Working for First Recruitment as a temporary worker you can expect to receive excellent benefits once you begin temping with First Recruitment Services such as:

• 24/7 access to NHS approved GP telephone support and prescription services


• Access to the UKs largest employees discount platform


• Specialist medical assistance and support hotline


• Weekly pay


• Hundreds of gym discounts


• 24/7 access to mental health crisis support and counselling

If you are immediately available and seeking a new role on a temporary to permanent basis, then apply now!

Wild Recruitment Ltd (T/A First Recruitment Services) are acting as an employment business in relation to this vacancy.