Bookings Advisor

Bookings Advisor

Newport

OTE 32-33k p.a

Our client, a prestigious automotive dealership has an exciting opportunity for a Bookings Advisor to join their growing team.

Key responsibilities:

• Make customer Service, MOT, and repair bookings for Porsche Customers


• Provide support to customers with their enquiries to make accurate bookings and identifying opportunities to improve customer experience


• Keep customer notes up to date including future booking dates, customer details and vehicle details


• Communicate offers clearly with details of the benefits to customers


• Follow up on customer enquiries with the Aftersales departments

Key skills/experience:

• Experience of working in a customer-centred role, either in person or over the phone is essential


• Great communication skills


• Attention to detail and accuracy with data processing

Benefits:

• 25 Days Holiday (plus Bank Holidays)


• OTE �32,000 - �33,000


• Bonus scheme


• �Contributory Pension Scheme


• Private Medical Insurance


• Regular Pay Reviews


• Life Assurance


• Servicing, Parts and Accessories Discounts


• Employee Assistance Programme


• Staff Referral Scheme


• Learning and Development


• Enhanced Family Leave


• Volunteering Opportunities


• Onsite Parking