Branch Sales Manager

You will proactively lead the team and manage the day-to-day tasks within the depot. You will be central to driving the business forward, improving effectiveness, communication and team development while continuing to deliver first-class customer service.

• Generating new and servicing/expanding current customers through a commitment to first class customer service to help drive the company sales forward.


• Keeping a well-stocked, clean and presentable branch


• Oversight of day-to-day depot operations


• including opening/locking up


• General management of team performance and personnel matters including recruitment and onboarding


• Mentoring, coaching and encouraging all depot staff ensuring all training and development needs are met.


• Ensuring customers are treated with the highest level of customer service, in line with our Customer Service Standards whether via the Trade Counter, Phone and Email, Site Visits or deliveries


• Supervising stock takes, stock control and purchase and being responsible for all assets across the depot.


• Coordinating the transport resources in the most efficient manner.


• Ensuring that all work and processes are carried out in-line with H&S guidelines.


• Liaising with the Sales team and assisting in the management of customer accounts on a regular basis.


• Playing an active role in maintaining and expanding the existing customer base.


• Monitoring the communication with all staff, other depots and to customers


• Motivate staff to achieve goals and improve morale within the branch.


• Work closely with the internal teams, as required, to resolve customers issues.


• Ensures compliance with the relevant policies and procedures.


• Ensure good housekeeping and presentation of the whole depot.