Business Account Executive

ROLE: Business Account Executive LOCATION: Cardiff (Hybrid 1 Day)SALARY: £25,000 - £30,000 DOE Job DescriptionBusiness Account ExecutiveSummary: The Business Account Executive is responsible for establishing, building, and nurturing long-term business relationships to generate new apprenticeship starts with both new and existing clients. This role is essential for achieving monthly apprenticeship start targets and involves promoting and selling a range of services.Duties and Responsibilities:Specific Responsibilities:Generate apprenticeship starts with new and existing clients through various sales activities, including sales visits, appointments, presentations, networking, mailshots, telephone sales, cold calling, and lead follow-ups.Collaborate with the Business Account Manager to develop account plans for assigned clients, setting targets for customer satisfaction, retention, and future sales growth.Maintain market knowledge to identify and pursue new business leads.Take full ownership of the client relationship from lead generation through to solution creation, apprentice start, and transition into key account management, ensuring maximum opportunities are realised.Achieve sales targets and business profile requirements in line with contractual obligations and key performance indicators.Handle speculative calls, new inquiries, aftercare, and client service calls in a timely and professional manner.Support clients in planning their recruitment and training strategies, including managing enrolments, launch events, and inductions.Liaise with the onboarding team to ensure all paperwork for apprentice sign-ups is completed, fully compliant, and supports an effective start.Stay commercially aware of business opportunities in the local labour market and adopt a proactive approach to business generation.Report sales activity, data, and forecasts on a weekly/monthly basis as required.General Responsibilities:Ensure the security of company assets.Comply with all company policies and procedures.Adhere to safeguarding policies and procedures.Comply with Equal Opportunities legislation and proactively challenge prejudice, discrimination, and stereotyping.Implement quality policies and procedures fully.Follow health and safety policies and consider the impact of actions on the safety of learners, clients, and visitors.Support the organisation’s core values.Cooperate with staff to maintain a healthy and safe workplace, reporting any risks to the designated Health and Safety Officer.Perform other duties as assigned.Attend relevant training and personal development programmes.Person SpecificationEssential Experience & Qualifications:Experience working in a target-driven commercial environment.Sales experience, including telesales.Networking skills.Presentation and report writing experience.Experience in client relationship management, customer service, or sales.Full driving licence with access to a vehicle.Skills:Strong interpersonal skills.Influencing and negotiating abilities.Excellent written and verbal communication skills.Planning and organisational skills.Well-organised with a structured approach to work.Ability to meet deadlines and targets.IT literacy.Fluency in Welsh (desirable).Knowledge:Good understanding of marketing principles.Awareness of the local labour and business marketplace.Knowledge of safeguarding and prevent principles.Characteristics:Self-motivated and proactive.Flexible and adaptable.Ability to work under pressure.Reliable and enthusiastic.Team player with resilience.Interested in this role? Please send across your CV to #####