Business Analyst

The Business Systems Analyst leads system implementations, manages ERP and CRM platforms, and develops data-driven solutions to improve efficiency and automation. This role bridges IT and business teams, leveraging SQL, Power BI, and process mapping to optimize operations and support smarter decision-making.

Client Details

This opportunity arises from a well-established organization in the Industrial/Manufacturing industry. Known for its top-notch products and services, the company has a global reach and maintains a significant presence in Lydney

Description

• IT System Implementations & Administration

  • Lead and support new system implementations, upgrades, and integrations (ERP, CRM, etc.).
  • Gather system requirements from stakeholders and ensure smooth deployment.
  • Configure, test, and integrate systems with existing business applications.
  • Provide ongoing administration and troubleshooting for ERP and CRM platforms.

• Data Analysis & Business Intelligence

  • Perform SQL Server data mining and analysis to generate business insights.
  • Develop Power BI dashboards and reports to support data-driven decisions.
  • Automate repetitive tasks and data processes using VBA scripting.

• Process Mapping & Business Optimization

  • Document and map business processes, identifying areas for improvement.
  • Design and implement automated workflows to enhance efficiency.
  • Work with business teams to ensure system changes align with operational goals.

• Technical Support & Training

  • Provide end-user training and documentation for new system implementations.
  • Troubleshoot and resolve system issues, working with vendors as needed.
  • Ensure data integrity, security, and compliance across all business systems.

4o mini

Profile

The Successful Applicant

We're looking for someone with:

• 3+ years of experience in business systems analysis, IT implementations, or a similar role.
• Strong skills in SQL Server, Power BI, VBA scripting, and ERP/CRM administration.
• A solid understanding of process mapping and workflow automation.
• The ability to communicate technical concepts to business users.
• A proactive, analytical mindset with problem-solving skills.
• Experience working collaboratively across IT, business, and vendor teams.
• Experience in a manufacturing environment would be advantageous.
• Familiarity with Salesforce and SuperOffice would be great, but not essential.
• The ideal candidate will already be living within an hour's commute of the site in Lydney.
• Unfortunately, this role does not support candidates requiring sponsorship.

Job Offer

• A competitive salary ranging from �50,000 - 60,000 GBP per annum.
• An opportunity to work in the vibrant Lydney location.
• Experience in a large, well-established organisation in the Industrial / Manufacturing industry.
• A chance to contribute to and grow within a high-performing team.
• Additional benefits to be discussed during the interview process.
• Occasional travel to the USA