Business and Corporate Services Assistant

Business and Corporate Service Assistant
Location: West Midlands Employers
Address: JQ Modern, 120 Vyse Street, Birmingham, B18 6ND
Duration: 6 months with potential to extend
Hours: 37 hours per week (Monday - Friday)
Pay Rate: £25,119 - £27,803 per annum (Dependent on Experience)
Position Overview: We are seeking a motivated and organized Business and Corporate Services Assistant to join our team on a temporary basis. This role is crucial for ensuring smooth operational support and excellent customer service in a dynamic environment. The ideal candidate will possess strong administrative skills, proficiency in IT, and the ability to work both independently and collaboratively.
Key Responsibilities:

• Reception Duties:
  • Provide front-of-house support, greeting visitors and answering queries via phone, email, and in person.
  • Take and relay messages accurately.
• Meeting and Event Support:
  • Book meeting rooms and organize logistics for internal and external events, including catering and AV equipment.
  • Prepare meeting rooms with the necessary layout, technical setup, and materials.
  • Coordinate delegate registration and manage communication before, during, and after events.
  • Use Microsoft Teams and Zoom to set up, host, and support virtual meetings and webinars.
• Administrative Tasks:
  • Maintain filing systems and accurately manage complex data, providing routine management information.
  • Handle incoming and outgoing post, and maintain office supplies, ensuring stock levels are replenished.
  • Assist with financial administrative tasks as per relevant procedures.
  • Ensure the office environment is clean and organized.
• Operational Support:
  • Support the team with routine administrative tasks and business processes.
  • Demonstrate continuous improvement and flexibility to enhance performance across business support services.
  • Open and close the office, ensuring safety and security protocols are followed.
• Compliance and Best Practices:
  • Adhere to relevant statutory regulations, including health and safety and data protection guidelines (GDPR).
  • Interact professionally and sensitively with colleagues and customers, maintaining confidentiality.

Essential Experience:

• Strong IT literacy, including proficiency in Microsoft Teams, Zoom, and AV/conferencing equipment.
• Background in administration, with excellent communication skills.
• Ability to liaise effectively with a diverse range of stakeholders at various levels.
• Experience in event coordination and delegate management is desirable.
• Ability to work independently after initial training and support.

Personal Attributes:

• Positive role model, demonstrating the organization's vision and values.
• Creative thinker, adaptable to meet evolving demands.

Application Process: If you are interested in this exciting opportunity and meet the qualifications outlined above, please submit your CV directly to Niamh on