Business Change Analyst - Utilities

Our client are one of the fastest-growing and highest-rated commercial energy suppliers in the UK, we are looking to recruit a Business Change Analyst to join our clients IT team in their Guiseley head office in Leeds.Responsibilities Include:Investigate, resolve, and manage system issues in collaboration with key business users and third-party suppliers.Explore ways to improve business operational processes by working closely with key stakeholders.Identify, propose, and agree on system changes.Develop and maintain business process maps and work instruction documents.Analyze data to identify issues, trends, and performance metrics.Develop test plans and test new system releases and changes.Create user training materials.Help deliver projects that enhance our clients processes, business, and reputation.The Ideal Candidate:A good understanding of the UK gas and electricity markets.Experience with Ensek’s Ignition platform or equivalent products.Proficiency in analysing data using Excel and/or PowerBI/Fabric.Skilled at mapping business processes using Visio and/or Lucidchart.An analytical and inquisitive mindset.A methodical and structured approach to problem-solving.Excellent verbal and written communication skills.Attention to detail.Ability to work independently, demonstrating drive and initiative.Self-motivated and focused on continually achieving and exceeding targets.A team player, willing to share ideas and techniques with colleagues to improve the business.Qualification in LEAN methodologies such as Six Sigma (preferred) or a desire to achieve one.A project management qualification, such as PRINCE2, or a desire to achieve one.Join The Team:Fast-growing, innovative employer.Fully supportive management committed to career growth.Full induction and ongoing coaching and training provided.A great working environment with a real team spirit.Competitive basic salary and benefits package.Monday to Friday, 9 am to 5 pm.