Business Credit Account Manager

Business Credit Account Manager
Ipswich
£24,000 - £30,000 (plus company bonus)

Cooper Lomaz are currently partnered with a growing organisation based in Ipswich, who are currently seeking a business Credit Account Manager to join an expanding team due to recent business wins. This is a unique role which is a balance of client Credit Control as well as Account management and customer service-related activities.

Within this new position you will become responsible for a group of clients, where you shall be charged with credit control as well as managing a range of queries, case management reviews, credit reviews and requests for further services. This role will be well suited to applicants with excellent customer services as well as strong numerical / data skills, as you will be dealing with complex financial information on a daily basis.

Role Responsibilities:
To work with the Finance Department to ensure correct totals and interest charges are charged.
Escalate relevant accounts to appropriate stakeholders where necessary.
Contact customers in a professional manner, ensuring compliance with the appropriate policies and ensuring no reputation risk to the organisation.
To mitigate credit loss and preserve value by taking appropriate action on a case-by-case basis.
To action credit reviews that other parties have escalated.
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