Business Development Manager - European Road Freight

Business Development Manager European Road Freight
Full Time / Permanent / 08.30 17.30 Mon-Fri
Salary basic up to £45k (depending on experience), plus 20% commission on GP over KPIs uncapped.
Company Car
Company Pension Scheme
Company Benefits (Health Cash Plan, Access to Employee Assistance Programme offering 24/7 support across a wide range of areas, team building events and much more!)
Member of Employee Ownership Trust (EOT) - Annual Bonus (Tax-Free) for Employees
Training & Development Opportunities
Hybrid role - office/home/field (Office based in Burntwood, WS7)
Join the dynamic team at Espace, the UK's first ever 100% employee-owned freight forwarder, as our European Road Freight Specialist Business Development Manager and play a leading role in shaping the future of our business. As we set our sights on growing our European Road Freight Market Share alongside our European time-critical business, we are in search of an individual who has dedicated a minimum of five years to this specialism. The perfect candidate will boast a notable track record of nurturing and growing European Road Freight (time-critical and premium freight would be advantageous). A profound understanding of automotive and aerospace sectors is essential, coupled with extensive business acumen. If you have the dedication, expertise, and the passion to elevate our offering, Espace is eager to welcome your expertise.
We are offering a great opportunity to grow within a modern, forward-thinking business. Hence, we would like an upbeat, motivated, tenacious character looking for a career in freight.
A little bit about the company ... we are a non-asset owning freight forwarder with agency representation worldwide. Our people are our most valuable asset and we win business with our can -do approach, exceptional levels of customer service and trusted agency network.
Heres the wordy bit .
Main Purpose
To identify and pursue new business enquiries to grow our established European and European time-critical departments and build / grow new accounts in line with the overall business objectives. Consistently presenting Espace values and looking at every new enquiry as an opportunity.
You will have responsibility for the entire sales process, from intelligence gathering and cold prospecting to dealing with relevant incoming enquiries, negotiating, securing and account managing for the initial 12 months of a new clients Espace experience.
Key Responsibilities
To generate new European and premium / express European freight sales, this includes decent volume European full / part load export and import and time critical dedicated European van freight in line with the current business plan. Focus and drive to achieve targets.
To identify sales opportunities. Profiling all new business to understand intricately how we can support with freight / customs.
Source your own business leads and act on those provided by Sales and Operations Colleagues as well as using other tools given.
Respond to incoming enquiries from our website, via LI, telephone and email.
Effectively present key features of our services to secure new business. Describe the product / service benefits and any special offers or promotions.
Gather and document information about the customer using Active Campaign (CRM). Enter your notes into the database, schedule dates for follow up, visits etc. Ensure all client details are fully completed including marketing information.
Take orders and arrange for relevant Freight Account Manager/Operator to make contact. Take decisions as appropriate.
Work closely with your fellow sales team members to distribute relevant leads.
Work flexibly, predominantly on the road visiting new prospects / clients, in the office or at home.
Focus on results and willingly tackle problems or conflicts which threaten their achievement.
Bring a sense of urgency to situations, demonstrate an active approach, be willing to get involved in order to increase the pace and achieve goals and objectives.
Communications Work closely with all operational departments to ensure client expectations are met at all times.
Work closely with other sales staff to achieve team target.
Experience required
Demonstrable track record of selling European road freight full loads / part loads / EU dedicated vans / 7.5 tonners / 18 tonners - Ideally min of 5 years.
Experience of sales and market development.
Close liaison and working with team colleagues to achieve end goals.
Generating rates for regular / spot quotes, follow-up calls.
Customer service.
Client dispute resolution.
Negotiation.
Personal Attributes
Dynamic, ambitious and motivated to work towards a target.
Strong organisational skills.
Strong IT and admin skills.
Good overall knowledge of the Global freight industry.
Presentable.
Good with people, relatable, humorous, charismatic, professional, ability to develop relationships quickly.
Excellent Communication skills.
Good drive and energy self-motivated.
Competencies
Drive for Sales
Flexibility & Adaptability
Initiative & Taking Ownership
Building Relationships
Emotional Resilience
Technical Expertise & Professionalism
Impact & Influence
Collaborative Team Working
Customer Service
Organisational Awareness
Working for an Employee Owned business requires its co-owners to be team players. Strong communication and organisational skills will be needed as will an ability to prioritise and manage high workloads at times. Attention to detail is a must as is the requirement to deliver excellent customer service.
If you feel you have what it takes to fulfil this role, please apply through this advert with a CV and covering letter stating why you think we should invite you for interview. Please also state your current salary or salary requirements to our HR Consultant applying through this platform.
DEADLINE FOR APPLICATIONS: 5th August2024
(APPLICATIONS WILL BE REVIEWED AS THEY COME IN)

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