Business Development Manager

We are Fidelity Fulfilment . We are a leading provider of specialist warehousing and supply chain services based in Daventry. Our business has reached an exciting stage in its life with rapid expansion.
With sites in the UK, US, and Netherlands, we offer a diverse range of services including Automotive warehousing, 3PL pick & pack operations, e-commerce fulfilment, returns management, and systems development. We work with top-tier clients in various industries and provide a fully integrated end-to-end supply chain solution.
We are seeking a new Business Development Manager to join our growing business and be a critical member of our team to develop our sales pipeline further and maintain close relationships with our existing clients.
Key Responsibilities:
Relationship Management: Establish and maintain strong professional relationships with key decision-makers and influencers within targeted businesses.
Sales Expansion: Drive profitable sales growth by attracting new clients and identifying opportunities to expand within existing accounts.
Market Analysis: Gather and analyse market and industry intelligence to understand customer needs and trends, leveraging this information to generate new business.
Pipeline Development: Identify sales opportunities early in the pipeline and follow up on all quotations promptly.
Client Engagement: Deliver compelling business development presentations, negotiate contracts, and close deals with key accounts.
Sales Process Leadership: Lead client qualification, relationship building, needs evaluation, solution development, and closing stages of the sales process.
Client Onboarding: Oversee the Fidelity onboarding program, ensuring a smooth transition and high customer satisfaction for all new clients.
CRM Management: Actively utilise CRM software to document all sales activities, ensuring accurate and up-to-date records.
Stakeholder Collaboration: Work closely with internal and external stakeholders to develop technical skills and maximise sales revenue potential.
Regular Reviews: Participate in regular pipeline reviews and customer meetings, both on-site and at Fidelity facilities.
Representation and Networking: Positively represent Fidelity in all interactions with the public, customers, vendors, and colleagues.
Compliance: Adhere to Fidelitys standards on health and safety, and operate in line with the companys Purpose, Mission, Vision, and Values.
What Were Looking For: Experience: Demonstrable experience in B2B sales, within fulfilment, warehousing and distribution.
Technical Skills: Proficiency in MS Office (Word, Excel, Outlook, PowerPoint) and CRM software; previous experience with HubSpot is advantageous.
Communication: Excellent communication skills across all media, with confident presentation abilities to both large and small audiences.
Analytical Skills: Strong numeracy skills for calculating quotations, discounts, interest, and commissions. Ability to interpret various forms of data and instructions.
Customer Service: A strong focus on customer service and the ability to solve practical customer problems effectively.
Additional Requirements: Full UK driving license with access to a vehicle
Why Join Fidelity Fulfilment? An Agile and Impactful Place to Work: We are delivering on our growth plan and creating teams that are trusted and able to make change.
Part of an International Business: Our size does not mean you're a cog in a machine, you will join colleagues in three countries where you can share experiences, ideas and learn
Opportunities to Develop: We work together for mutual benefit, we work to understand and meet your career aspirations while you support our growth ambitions.
A Good Match, What Now? If you are interested in our position and your skills and experience meet our needs, don't delay. Apply now. We're always speaking to people and looking for the next generation of talent.
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