Business Manager

Job description The Role
This is a fantastic opportunity for an organised and proactive Business Manager with a great eye for detail and good written and people skills to join our expanding team. The role is primarily office based with some hybrid working flexibility.
The candidate will play a crucial role in the smooth operation of the office. From organising, chairing and minuting meetings, writing fee bids and greeting clients to managing our social media presence, this multi-dimensional role requires a high level of professionalism, discretion, and the ability to multitask and prioritise in a dynamic environment.
Part time positions considered.
Your Profile
The successful candidate will be:
Supportive we value honesty, reliability, and integrity from our staff. Our culture of support and openness empowers our team to freely express ideas, share concerns and build relationships based on trust.
Creative demonstrating creativity in your approach. We are passionate about what we do, encouraging our employees to express their unique ideas, challenge assumptions and to intelligently explore new possibilities.
Collaborative You should be able to work in a team environment to meet tight deadlines. You will have strong communication skills, both within the office and with clients. We believe that working together as a team, sharing ideas and feedback, and helping each other grow is fundamental to success.
Forward Thinking We encourage the ongoing education and professional development of our team, ensuring that we remain at the cutting edge of the industry.
Committed We will be looking for candidates who take ownership of their work, have considered a wide range of issues, and put together a reasoned, informed response.
And you will have the following key skills:
Experience in a similar role is preferable but not essential.
Personable and flexible in approach
Collaborative
Excellent communication skills, both oral and written.
Proactive
Strong organisational skills
A good manager of people
Good time and task management
Experience of Microsoft Office Suite
Experience of working within Adobe Suite
Discretion
An interest or experience in graphic design would be desirable but not essential.
Experience in an architecture or design-related industry is a plus but not essential.
Key Responsibilities
General
Oversee day to day office operations, ensuring a well organised and professional office environment.
Phone answering.
Support to directors including diary management, travel arrangements etc.
Organisation of office meetings.
Manage office supplies and inventory, placing orders as needed.
Greet clients.
Administrative Support
Letter writing and filing.
Assistance in preparing and writing bid documents.
New project set-up.
Provide general administrative support to office staff.
Business Development and Marketing
Provide direct support for business development and marketing.
Assist in the development and implementation of the firms social media posts and manage social media accounts.
Human Resources Support
Preparation and submission of job advertisements.
Liaising with prospective candidates around applications and interviews.
Writing and maintenance of job specifications.
Support new employee onboarding and integration.
Assist with annual staff reviews.
Office Culture and Events
Drive and manage some social events throughout the year.
Working at FEA
The successful candidate will join an enthusiastic, friendly, and dynamic architectural practice which places great emphasis on a healthy work-life balance and encourages a collaborative company culture. Our recent transition to an Employee-Owned Trust puts employees at the heart of the decision-making processes within the practice.
Employee-Owned Trust
Franklin Ellis is proud to be an employee-owned trust since 2022. This ownership model, originally piloted by John Lewis, facilitates and encourages staff involvement in the business.
In our participatory environment everyone is encouraged to engage and contribute, both for personal satisfaction and to engender a strong sense of shared collective achievement.
Underlying our supportive and empowering approach is our shared core values of a collaborative approach, being forward thinking, being creative, and being supportive.
Providing our staff with a say in the running of the business and providing representation on the Trustee Board allows everyone here to contribute to the ongoing success of the firm with the potential of shared profits through dividends.
Remuneration / Benefits
We aim to offer a competitive salary to reflect your skills, experience, and impact on the practice, together with the following benefits:
Holiday entitlement starting at 25 days per year (and with increments dependant on length of service)
Contributory pension scheme
Life assurance
Health insurance providing contributions for dental work, optical treatment, physiotherapy, and mental wellbeing
Salary sacrifice schemes for childcare and Cycle to Work
Flexible home working
Company study tours including team visits to completed projects and cities
Regular in-house CPD. Staff are also encouraged to explore their own CPD opportunities outside the company
A wide variety of social events
Part of an Employee-Owned Trust (EOT) with shared profits via dividends.
Job Types: Full-time, Part-time, Permanent
Schedule:
Monday to Friday
No weekends
Experience:
Administrative: 1 year (preferred)
Work Location: In person

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