Business Support Administrator

Here at Mentor Business Systems, we have a newly created opportunity for a Business Support Administrator to join our team based in Huddersfield (HD2 1GQ) on a full time, permanent basis.

This is a fantastic opportunity for an individual who is seeking a varied Administration role, that would also allow you to grow the role by identifying additional support tasks that you’d like to own or learn.

About Us, Our Culture & What We Can Offer You

Since 1983, Mentor Business Systems has built an enviable reputation for designing and distributing innovative, secure and scalable business management systems. Through our market-leading technology, we deliver comprehensive and nimble software solutions that solve problems for field service organisations. As part of the global API Group, we join a family of organisations including Chubb Fire & Security. Leadership, and leadership development as our most powerful strategic advantage and the best way to invest in our people. 

SALARY: Competitive Salary + Benefits

• 25 days holiday per year + Bank holidays


• Free Onsite Parking


• Cycle to Work Scheme


• Online GP Appointments


• Company Pension Scheme


• Life Assurance (4 x Basic Salary)


• Free Mortgage Advice


• Employee Scholarship Scheme


• A Central Benefits Platform offering a wide variety discounts


• Health & Wellbeing Resources 


• Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence


• Ongoing training & development

What You'll Be Doing As A Business Support Administrator

This will be a busy and varied role supporting both our sales and technical support teams with administration and customer service-related tasks. This position will offer you the opportunity to self-manage your workload and lead your own development path in role by identifying opportunity to support with a wide variety of administration tasks; from the logging of new sales and technical support enquiries for our dedicated teams, through to general accounts administration duties and supporting with the coordination of travel arrangements. Initial Tasks Include:

• Management of email inbox and inbound phone calls


• General Accounts Administration support (invoicing)


• Creation and distribution of Newsletter


• Booking team travel arrangements


• Logging sales enquiries / leads and technical enquiries for the dedicated teams

WORKING HOURS: 40 Hours per week | 9.00am – 5.30pm Monday to Friday  

What We Would Like You To Bring:

This opportunity offers full training however, the successful person will be highly customer service orientated, coupled with strong administration and organisational skills. As well as:

• Good Microsoft Word & Excel skills


• Some exposure to PowerPoint and or Canva / Sway would be beneficial (but not essential)


• Highly organised with an ability to effectively multi-task


• Own transport beneficial, as we are located a little way from the main bus route (on Pennine Business Park)


• Some prior office administration experience beneficial