Business Support Assistant - Essex Legal Services

Business Support Assistant - Essex Legal Services

Fixed Term, Part Time

£23,344 per annum. Full Time Equivalent.

Location: Chelmsford

Closing Date: Wednesday 23rd October 2024 at 11.59pm

Please note that this position is being offered as a Fixed Based Worker and will require the successful candidate to attend the office - Seax House, Chelmsford, when working.

The opportunity is a Fixed Term Contract / Secondment for a period of 6 months and is being offered on a part time basis, 22.2 hours per week (3 full days). The working pattern will be Tuesday's, Thursday's and Friday's.

Actual salary for 22.2 hours per week - £14,006.40 per annum.

Interview Date: Wednesday 6th November 2024

Essex Legal Services 'ELS' provide high quality, professional, legal advice across the Council and to increasing numbers of external clients.

As part of the Practice Management function, you will be working closely with colleagues within a small team to deliver high quality business support to legal colleagues.

The successful applicant will be an experienced administrator, with strong organisational skills, strong communication skills and the ability to build good working relationships leading to excellent customer service.

Accountabilities

• Contributes to the delivery of high-quality business support services, including all aspects of administration, postal services, creating and maintaining records and databases, across Essex Legal Services.
• Works collaboratively with colleagues for understanding customer needs to provide them with a service they value, driving the delivery of productivity and efficiency improvements.
• Responsible for delivering against personal objectives which support the wider function strategic vision.
• Contributes to the development and improvement of local systems and processes to improve efficiency and service delivery.
• Ability to develop good working relationships with colleagues/stakeholders and clients to ensure a quality service is provided to the customer.
• Specific individual and shared targets and objectives are defined annually within the performance management framework.

The Experience You Will Bring

Essential:

• Educated to 'A' level or equivalent by experience.
• Evidence of knowledge in relevant professional area and a willingness to develop.
• Experience of working within an administrative or business management environment, within the public or private sector.
• Ability to build good working relationships across a large, complex organisation with colleagues and customers.

Desirable:

• Strong written and verbal communication skills.