Business Support Officer

About Us

Connect2Kent provides a managed service across all sectors providing temporary, contract and interim opportunities into Kent County Council. Our service is built on our values of ethical, trustworthy, and caring, and our profits are returned to our Local Authority shareholders.

About the Role - Business Support Officer

To provide administrative and business support to a team of practitioners to ensure the effective delivery of services to children, young people and families. To assist in the smooth running of the team and take a proactive role in the day to day functioning of the service.

What is the day-to-day of the role:

• Undertake day to day administrative and business support functions of the team.
• to act as a point of contact to ensure that internal staff, partners and members of public who contact the team are dealt with efficiently and consistently.
• Monitor and update systems in an accurate and timely manner.
• to quality assure data held on different systems to ensure accuracy.
• Produce all types of documents, drafting routine correspondence on behalf of the service and tracking responses professionally and accurately.
• To support managers

Required Skills and Qualification

• Experience of working within an administrative environment and/or front facing service.
• Experience delivering excellent customer service.
• A positive individual.
• Ability to remain confidential at all times.
• Ability to build rapport and trust with customers.
• Excellent IT skills.
• Able to effectively manage customer enquiries, and adapt communication style if needed.

Benefits

• No weekend working. 37 hours per week.
• Monday - Friday 08:30 -17:00

APPLY NOW!

Connect2Kent is a trading style of Commercial Services Kent LTD - A company wholly owned by Kent County Council. Connect2Kent is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.