Call Handler

Do you have previousCustomer Serviceexperience? and looking for an ASAP start?
We have interviews available both before AND after Christmas!
The Best Connectionare currently seeking experienced candidates, to work at our client, based inMansfield!
Working within a fast paced working environment,the responsibilities of the role will include:
Handling customer interactions for an organisation
Responding to phone calls, emails and live chat queries
Listening to customer concerns
Provide information on the companies services
Data entry / use of various computer software
Liaising with internal departments
General administration duties
The ideal candidate will be able to:
Communicate clearly during inbound / outbound calls
Have a great knowledge of problem solving
Work hard to deliver the best possible outcome, and provide the best service
Excel at building rapport with customers
Deliver a high standard of customer service and communication
Working hours:
9am - 5pm (Mon-Fri)
Pay rate is £11.54 per hour
OT rates in place, for hours worked over 37.5 / Saturdays if required
A full up to dateCV will be required, followed by your first face to face interview at TBC Mansfield branch, and an interview on the client premises!

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