Call Operator
Posted 2 days ago
- Ringwood, Hampshire
- Any
- External
- Expires In 3 months
Do you want a role where you can make a difference?
What you'll be doing as a Call Operator
Answering incoming calls from Residents, responding to situations including emergencies, fire alarms and security entry calls. Sometimes people are just looking to hear a friendly voice.
Accurately logging each call and inputting information into our CRM call handling platform
Being an integral part of a supportive team that provides the best possible experience for Residents
What we are looking for
Customer service experience whether that be from call centres, retail, hospitality, or the care sector
Excellent communication skills. Someone who is motivated, reliable, resilient, flexible, calm in a crisis and great problem-solving
Someone with an empathetic approach
Good standard of English and ability to enter data into systems accurately
Someone who can commit to 10+ hours a week. As a 24/7/365 service we have a variety of shift options, and plenty of opportunities to do additional hours
What you can expect in return
Competitive rates of pay, dependent of experience, typically £12.12 per hour
Fantastic Colleague benefits
Supportive and friendly team
Extensive training from initial induction and throughout your career
Career development opportunities
Safe, secure and contemporary offices based in Ringwood
Free on-site parking
Rewarding work; you'll be making a positive difference every day
TPBN1_UKTJ
What you'll be doing as a Call Operator
Answering incoming calls from Residents, responding to situations including emergencies, fire alarms and security entry calls. Sometimes people are just looking to hear a friendly voice.
Accurately logging each call and inputting information into our CRM call handling platform
Being an integral part of a supportive team that provides the best possible experience for Residents
What we are looking for
Customer service experience whether that be from call centres, retail, hospitality, or the care sector
Excellent communication skills. Someone who is motivated, reliable, resilient, flexible, calm in a crisis and great problem-solving
Someone with an empathetic approach
Good standard of English and ability to enter data into systems accurately
Someone who can commit to 10+ hours a week. As a 24/7/365 service we have a variety of shift options, and plenty of opportunities to do additional hours
What you can expect in return
Competitive rates of pay, dependent of experience, typically £12.12 per hour
Fantastic Colleague benefits
Supportive and friendly team
Extensive training from initial induction and throughout your career
Career development opportunities
Safe, secure and contemporary offices based in Ringwood
Free on-site parking
Rewarding work; you'll be making a positive difference every day
TPBN1_UKTJ