Care Home Manager

Care Home Manager in Norwich, Norfolk
Salary: £55,000 depending on experience
Type: Permanent role
Bonuses: Excellent PRP
About the Role
As our Care Home Manager, you will oversee the daily operations of the home. As a regulated business, we expect the candidate to be registered with the Care Quality Commission (CQC) and be familiar with all the relevant legislation and regulations. You will be responsible for ensuring that the home provides high-quality care and support to our residents, whilst meeting financial targets and maintaining full occupancy.
You will be supported externally by dedicated Operations and Central teams, and within the home you will have the support of a Deputy Manager and Administrator, as well as Hospitality and Housekeeping teams. These teams will collaborate with you to ensure smooth operations and exceptional care for our residents.
Join us and make a difference in a community where residents thrive and feel at home.
Reports to: Operations Manager
Key Duties and Responsibilities
Provide leadership and direction to the home’s staff team, promoting a culture of kindness, compassion, and empathy.
Recruit, train, motivate, and retain a team of skilled care professionals committed to delivering person-centred care.
Ensure the home meets all regulatory requirements, including those set by the CQC, and maintain excellent standards of care and support.
Manage the home’s budget, ensuring financial targets are met and costs are effectively managed.
Develop and implement a strategic marketing plan to maintain full occupancy and promote the home’s services to potential residents, families, and stakeholders.
Build and maintain positive relationships with residents, families, and all stakeholders, responding effectively to their needs and concerns.
Oversee all records to ensure the home’s administrative tasks are completed in a timely and efficient manner.
Continuously monitor and evaluate the home’s performance, identifying areas for improvement and implementing necessary changes.
Manage and mitigate risks effectively, ensuring a safe and secure environment for residents and staff.Skills and Attributes
Previous experience managing a residential home.
A strong working knowledge of CQC standards with a proven record of working towards achieving Outstanding ratings.
Excellent communication skills and the ability to maintain effective working relationships with internal and external professionals, families, and visitors.
A proven track record of marketing and business skills within the private care sector, running a commercially successful care home.
Enthusiasm and passion for developing high levels of person-centred care.
Ability to actively participate in the growth and development of the care service.Benefits
Comprehensive induction and training programme.
Opportunities for career development and progression.
Employee Assistance Programme.
Blue Light Card Scheme with enrolment fee reimbursed, offering discounts on holidays, days out, and over 15,000 national brands.
Full DBS disclosure paid.
Excellent performance-related bonus.
25 days annual leave plus bank holidays.
Relocation assistance provided.Education and qualification
Preferably NMC registered nurse with relevant post-registration experience (desirable but not essential).We do not currently offer any sponsorship opportunities for this role, if you are not a UK resident, you will need to be able to provide a valid right to work
For more information, please call Emma on (phone number removed) option 3