Casework Coordinator

Criminal Justice Casework Coordinator/Administrator
Salary: �19,600 per annum (�24,500 full time equivalent)
Hours: Part-time, 30 hours per week
Contract Type: Permanent
Location: Exeter
Benefits:

• Generous Leave: 27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment, plus bank holidays.
• Career Development: Excellent opportunities for career progression and free monthly training sessions from experienced facilitators.
• Salary Increases: Sliding salary scale with annual increases for the first 3 years.
• Wellbeing Support: Access to wellbeing support and advice, plus up to 6 free counselling sessions through our Employee Assistance Programme.
• Pension Scheme: A generous and competitive pension scheme.
• Healthcare Access: Immediate access to healthcare professionals and discounts on various health treatments through our Simply Health Scheme.
• Supportive Culture: Regular feedback from staff is highly valued and encouraged, with frequent supervision with line managers.
• Reflective Practice: 6 weekly Reflective Practice sessions from objective, external facilitators.
• Additional Information: On-call duty required (1 in 4 weeks), GBP100/week when on-call.

The Role:

As a Criminal Justice Casework Coordinator, you will manage referrals, assess, and support clients in maintaining accommodation and making positive life changes. You will develop productive relationships with key partner agencies such as the National Probation Service, Police, and other criminal justice and support services to facilitate multi-agency support planning.
Responsibilities Include:

• Build positive and effective working relationships with relevant external agencies, including criminal justice services.
• Participate in an out-of-hours on-call system (1 week in 12).
• Engage in rostered working systems, including weekends and evenings as required.
• Provide high-quality, person-centred service using a strength-based and trauma-informed approach.
• Manage incidents and safeguarding, ensuring actions are taken and followed up as needed.

Qualifications / Requirements:

• Full driving licence and access to own car.
• Experience working with people with complex needs and challenging behaviour.
• Personal experience of homelessness or social exclusion.
• Understanding of the causes of offending, homelessness, and social exclusion, and approaches to address these issues.
• If you are passionate about making a difference and have the required skills and experience, we encourage you to apply for this rewarding role.

INDCARHSC