Chief Information Officer (Executives / VSM: Executives / VSM) - Director - Norfolk Community H[...]

Looking for a rewarding new role with plenty of flexibility and opportunities for career progression? Look no further than Norfolk’s community NHS. You’ll be working closely with patients and their families to keep people safe and well, by looking after them at home and in their local communities.
NCH&C is proud to be the first standalone NHS community trust in the UK to achieve an ‘Outstanding’ rating from the Care Quality Commission (CQC). Our focus is on continually improving the quality of care we offer to local people and on improving access to that care, helping people to move seamlessly from one service to another. Praising NCH&C’s “compassionate, inclusive and effective leadership at all levels”, the CQC observed that our staff are well supported to make positive changes and innovations.
Norfolk Community Health & Care NHS Trust is committed to continuing to create a modern and inclusive work environment. As part of this commitment we actively promote flexible working opportunities where possible, to meet the needs and wishes of our workforce to maintain and improve their wellbeing. The trust offers a range of flexibility, including flexible working patterns, and we would encourage you to discuss this with the recruiting manager before or during the application process if this would interest you.
We welcome applications from people who share our values and can help us deliver outstanding care in our local community.
Do you want to be our first Board level leader for digital and data? Are you ready for the challenge of implementing the Government's mission to transform NHS care, by maximising digital care and care provided at home? If yes to both of those questions - we have the right role for you.
As a pivotal member of our executive team and Board, you will shape the development and implementation of our strategic vision for digital, IM&T, data, and business intelligence. We are currently in the process of developing a new group model between Cambridgeshire Community Services NHS Trust and Norfolk Community Health and Care Trust which will commence in April 2025, and as part of this we have been able to create this new role. Your impact will be felt across 3.2m people, covering half of the East of England.
In this role, you will lead the use and adoption of innovative technologies and approaches which deliver an improved patient experience; enhance the working lives of our people; utilise data to make informed decisions for continued service quality and improvement; and provide a secure digital environment.
Main duties of the job With significant experience as a digital leader in a large and complex organisation, you will have the ability to inspire our people, push the boundaries of innovation and deliver high quality outcomes. You will need to be a team player and good at building relationships both internally with our clinicians and broader staff and with the partners we collaborate with.
If you are interested, please do reach out to discuss the role, with Matthew Winn, our Chief Executive via ##### .
The selection process for this role will take place on 16-17 December 2024. 16 th December you will take part in virtual stakeholder panel discussions with a face-to-face interview taking place on the 17 th of December.
We look forward to hearing from you.
Working for our organisation Find out more about working for our organisation here:
Detailed job description and main responsibilities Job Purpose
The Chief Information Officer (CIO) will play a pivotal role in the Group’s leadership team. They will provide vision, professional leadership and strategic direction to achieve the Group’s aims and improvements in quality, efficiency and effectiveness.
The CIO reports directly to the Chief Executive Officer. They will be the lead expert responsible for delivery of the digital agenda within the Group, leading the use and adoption of new digital technologies and approaches including AI, deploying clinical benefits to gain productivity, enhance the working lives of colleagues and deliver improved patient experience. They will be able to work collaboratively with multi-professional clinical teams and administrative teams across all sites that make up the CCS and NCH&C Group model.
The CIO will work collaboratively with the ICS digital leadership teams across all the ICSs within the group footprint and play an active role in the development of digital strategy within them.
Key Duties and responsibilities
Corporate Leadership and Responsibilities
As a member of the Group Board and senior management team, contribute to the strategic and operational agenda, with a key role in the shaping of clinical and corporate services to improve population health outcomes, reduce health inequalities and meet the priorities of the trust and its commissioners. Work collaboratively with colleagues to drive delivery and improvement.
Actively contribute to the leadership of the Group, continually seeking to improve the safety, quality, sustainability and efficiency of services, to support the provision of excellent patient care.
Provide necessary, accurate and timely information to the Group Board to assist its decision making concerning the finances and relevant investment decisions across the organisation.
Comply with the Group’s standing financial instructions, standing orders, policies and the code of conduct for NHS managers.
Ensure the Group’s legal and statutory obligations are fulfilled in line with governance requirements within the resources available to organisation.
Create and maintain positive relationships with partners and external stakeholders to promote the trust and its services, encourages collaboration where appropriate.
Participate in Executive On call.
Work with other director colleagues to develop the Group’s reputation as a good employer, enhancing performance along with effective resource and skill utilisation. Take a lead role across the Group on specific issues/topics (as agreed with the Group Board annually).
Maintain own professional and personal development.
Information Technology, Information Management and Information Security.
Lead the development and implementation of the Group's Digital vision and strategy, championing the use of digital technology and practices.
Oversee the maintenance and modernisation of the ICT infrastructure, identifying and mitigating any risks.
Responsible for information management and information security
Identify and effectively manage information governance related risks and information and cyber security issues, communicating the importance of this across the Group and engendering a collective responsibility.
Ensure that the Group's digital related policies (including information risk management, cyber security, and business continuity) are contemporary and compliant with relevant regulation and guidance.
Provide expert advice to the Chief Executive and the Group Board relating to Digital and Information issues, in particular highlighting both potential risks and opportunities for improving patient care and safety and Group performance.
Ensure that digital initiatives are fully integrated with annual planning processes.
Digital Transformation and Innovation
Responsible for the development and delivery of a Group Digital Transformation vision and strategy which also promotes digital skills and digital inclusion, ensuring it is aligned with the Trust’s strategic direction.
In collaboration with executive colleagues, drive reform and support organisational change, fostering innovation and excellence.
Manage the ongoing development of access to data for research, maintaining the highest standards of security and confidentiality.
Participate in national initiatives and forums to raise the profile and reputation of the Group as a digital exemplar and to influence policy and funding allocations for the benefit of the Group, its health and care partners and patients.
Work collaboratively across the Group, its partners and wider ICS’s to champion digital transformation.
Data and Analytics
Enable a business intelligence led organisation, ensuring high quality data supports effective decision making and quality improvements
Ensure that accessing, processing, reporting and presentation of information is underpinned by the requirement to provide high quality business intelligence that supports effective decision-making and quality improvements.
Drive digital innovation as a change agent to enable clinically led digital transformation and move the organisation to be data driven.
Lead the Trust’s information risk strategy and policy, ensuring exceptional data safety and compliance with relevant regulations.
To lead at Board level the Trust’s Statement of Internal Control as it relates to information risk.
Directorate Responsibilities
Lead and manage the directorate, ensuring exemplary leadership, development and achievement of the annual objectives for the directorate.
Be an authorised signatory at director level and be responsible for the budget for the directorate.
Support and deliver directorate contributions to organisational cost improvement plans and efficiency challenges
Person specification Qualifications Evidence of on-going personal and professional development
Educated to master's degree or equivalent post-graduate qualification or equivalent level of experience
Skills & Knowledge Ability to lead complex and sometimes contentious change and transformation at scale.
Experience Demonstrable experience as a digital leader in a large and complex organisation.
Demonstrable experience of leading significant programmes of work, digital/change initiatives and innovation, in partnership with a range of stakeholders.
Experience of building and developing high performance teams.
Experience in governance arrangements and procurement protocols.
Proven track record in the development and delivery of IM&T strategies and projects, aligned with business requirements.
Experience of working in healthcare e.g. NHS, national level, professional services, independent sector, think tanks.
Skills & Knowledge Knowledge of information systems and advanced technology including artificial intelligence, its application and governance/design requirements to ensure it is deployed fairly.
Ability to lead complex and sometimes contentious change and transformation at scale.
Committed to promoting and maintaining openness, inclusiveness and the highest of professional standards.
A commitment to system excellence as well as organisational excellence.
Effective at improving operational performance through fit for purpose processes and holding people account for delivery.
An understanding of Health Inequalities.
Equal Opportunities - We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. Additionally, people with disabilities that fall under the Disability Confident Scheme will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification). All sites are Smoke Free.
Immigration Status - Norfolk Community Health & Care NHS Trust is a diverse employer and welcomes all job applications. However, potential applicants should note that although the Trust is registered with the Home Office as a sponsor organisation for migrant workers, sponsorship can only be offered against Skilled Worker visas. If you are an applicant from outside the UK and do not already hold a self-gained right to work, we recommend you check the Home Office eligibility requirements before making an application.
Please note: Although we are a registered sponsor organisation, we are unable to offer sponsorship for some job roles, and this will be identified through filtering questions at the start of any job application on the Trac recruitment system.
Redeployment - Please note that in the first instance priority for this vacancy will be given to NCH&C staff who are on the Trusts Redeployment Register.
DBS - If this post is subject to a Disclosure and Barring Service (DBS) check and you are not a current employee of Norfolk Community Health and Care NHS Trust or being recruited as an Apprentice then the cost of the DBS check will be automatically removed from your first month’s salary. However if you are registered with the update service this may not be required.
Closing and Interview Dates -This vacancy may close early if sufficient applicants are received.
Data Protection - A privacy notice detailing how we will handle your data is attached to this advert as a document. Your application will be transferred to our recruitment management system (Trac) once the advert has closed and you will receive notification then detailing how Trac will handle your data.
Employer certification / accreditation badges This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
We’re proud to be an inclusive employer in Norfolk Working at NCH&C Our community healthcare teams make a real difference every day. Find out more about working at NCH&C, including our culture, recognition, and how we look after colleague wellbeing.
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