Chief Information Technology Officer, VisionFund International page is loaded
VisionFund's work seeks to end intergenerational poverty through financial products and services. We're about the long-term change that ensures children can break free of the poverty cycle, for good.
By supporting people and communities living in poverty to develop and grow their livelihoods, VisionFund is catalysing sustainable economic growth to break the cycle of poverty, so that children can reach their potential as communities thrive.
Learn more about us: visionfund.org
VisionFund is World Vision’s microfinance provider serving vulnerable clients through loans, savings, and insurance. We enable families to grow their livelihoods in hard-to-reach, rural locations in 28 countries so that caregivers can create secure futures for their children. We believe in brighter futures for children; empowering families to create incomes and jobs; unlocking the economic potential for communities to thrive. Join VisionFund as we seek to end intergenerational poverty through microfinance.
Position SummaryVisionFund International (VFI) is seeking a visionary and strategic Chief Information & Technology Officer (CITO) to lead the information and technology strategy for our Microfinancing Division. The ideal candidate will drive digital transformation, enhance our financial services delivery, and ensure our technology platforms are secure, resilient, and scalable to support our mission of providing Financial Inclusion solutions to underserved communities.
The CITO will work in partnership with the VisionFund Network to seek to change the lives of children and impact up to 30m by 2030. As a member of the Senior Leadership Team, the CITO is accountable for the design and implementation of the Technology & Infrastructure and Digital Transformation Strategies, Innovation and Data Management & Analytics and drives digital transformation through change management initiatives that build the capacity of all the Microfinance Institutions and Business Lines in our network to deliver on Our Livelihoods Promise (VisionFund’s 2030 strategy).
The role is responsible for creating a technology vision and providing the overall leadership for development and implementation of integrated organisation-wide business technology solutions that are aligned with the VisionFunds’s strategic plan. This includes all aspects of VFI Digital and Information Technology and Infrastructure strategies, data management systems and analysis and technology risk management and mitigation strategies ensuring delivery of cost-effective IT services that meet the current and future organisation needs. The successful candidate is also responsible to build and foster strong alignment and integration with World Vision International (WVI) at a strategic and operational level.
Key Responsibilities
Provide functional leadership and technical oversight to digital transformation and digital system implementation and improvement.
Project and change management. Ensure systems are rolled out in line with the Project Management framework and core project management standards, principle techniques, process and tools.
Resources management. Develop and oversee the IT budget, ensuring optimal allocation of resources to projects and operations
that deliver value and innovation.
Support and manage service level agreements. Work with business groups and service providers/vendors, Fintechs and other third parties to establish
SLAs that support business objectives
Manages data governance, analytics, and data-driven decision-making, ensuring data quality, privacy, and compliance while leveraging data for strategic insights.
Lead the development of data management practices and analytical capabilities that support microfinancing activities, risk management, and customer service improvements.
Lead the development of a Data roadmap for the whole organization and in particular, the Microfinance Network and the Business Lines.
Partnering with World Vision Data teams to align organisational plans and connections to integrate data from WV and third parties.
Drive data services throughout the organisation, setting the vision and drawing stakeholders together on the journey. Integrates data from all Business Lines, Inclusive Finance and partnerships (internal and external) onto one platform
Focus on cybersecurity, safeguard the organization’s information assets and client’s data, manage risks, and implement security measures.
Establish robust cybersecurity frameworks and risk management strategies to protect sensitive financial data and ensure compliance with regulatory requirements as well as to the global minimum cyber security standards.
In partnership and alignment with WVI, develop strategies to protect the organization, including the MFI network and the Business Lines, against cyber threats and breaches.
Assess and mitigates technology-related risks.
Develop and implement disaster recovery and business continuity plans.
Oversights the development of systems and policies to ensure client’s data protection.
Develop a Comprehensive Technology and Digital Strategy that prepares VisionFund to be the Innovative Leader in the MFI Industry.
Develop and implement a comprehensive IT strategy that aligns with the division's goals and VFI's mission, focusing on digitalization of services, data analytics for informed decision-making, and technological innovation.
Partner with World Vision IT leadership teams to build and align organisation strategies as appropriate for the purposes of the operation of VFI, advising when is needed to develop a separate strategy or secure dedicated resources to VFI.
Leadership, guidance and support to the Team for personal/team development and wellbeing.
Inspire and align leaders of the various teams and influence the performance of the same.
Nurture the spiritual and professional development of direct reports and team members
Instill and encourage a strong servant and service culture in leaders and their teams; role modeling Christian Leadership and Core Values
Provide feedback and coaching to direct reports and team members.
Foster an organizational culture of Performance, Operational Excellence and Accountability based on VisionFund/World Vision Core Values, vision and mission
Build and lead a high-performing IT team; foster a culture of innovation, continuous learning, and collaboration.
Education, knowledge, and experience
BS and Master’s degree in Computer Science, Information Systems, Finance, Business Administration, Economics, ICT, Engineering.
15 years of IT and business/industry work experience in a global, matrix-managed organisation
5+ years minimum experience as CITO or similar leadership role, managing people at a senior level, preferably in financial institutions or Financial Inclusion organisations
Experience delivering digital transformation in financial institutions (especially core banking systems and digital solutions)
Experience working in a multinational and multicultural environment with proven cross-cultural effectiveness
Skills and abilities
Solid strategic leadership, strategic thinking, problem-solving and decision-making skills gained in financial services, microfinance experience an advantage
Good written and verbal communication skills and strong at influencing, capable of articulating a clear vision and driving change
Ability to analyse, recommend solutions, mentor and guide people in a virtual work environment
Must be able to simultaneously manage multiple priorities, projects and stakeholders
Commitment to leveraging technology to promote financial inclusion and social impact
Preferred Qualifications
Project management experience working to recognised PM methodologies
Consultancy experience (internal or external) in change management process for digital transformation
French or Spanish fluency would be a plus
Travel Requirements
Up to 25% international travel
How to apply
VisionFund International is being supported by Carnelian Search.
If interested in the role, send application to: ##### .
Closing date: 19th July 2024
Applicant Types Accepted:
Local and International Applicants (IA's) AcceptedVisionFund is World Vision’s microfinance provider serving vulnerable clients through loans, savings, and insurance. We enable families to grow their livelihoods in hard to reach, rural locations in 26 countries so that caregivers can create secure futures for their children.
We believe in brighter futures for children; empowering families to create incomes and jobs; unlocking economic potential for communities to thrive.
Join VisionFund as we seek to end intergenerational poverty through microfinance.