Chief of Staff to Chief Product, Technology & Marketing Officer

We are seeking a dynamic and driven Chief of Staff to partner closely with our Chief Product, Technology & Marketing Officer (CPTO & CMO). In this pivotal role, you will act as a key advisor and operational leader, enhancing the effectiveness of our CPTO & CMO and ensuring alignment across our product, marketing, and technology teams. You will collaborate with Product Directors, Engineering Leads, and cross-functional teams to increase visibility and alignment, driving strategic initiatives that span the organization.

In addition, you will be instrumental in cultivating a positive team environment, mentoring team members, and spearheading our efforts to build a best-in-class, results-driven performance culture. Your efforts will improve collaboration across the organization, enabling more efficient operations and helping Capital.com deliver on its strategic vision.

This is a unique opportunity to make a meaningful impact within a rapidly growing company, where your leadership and strategic insight will drive lasting, positive change.

• Collaborate closely with the Chief Product, Technology & Marketing Officer to execute the company’s strategic vision and operational plans, serving as a key advisor and leading preparation for meetings, presentations, and organisational planning.
• Work with Product Directors and Engineering Leads to enhance cross-team alignment and visibility across product and technology functions.
• Coordinate with the Executive team, Strategic Initiatives Office, and other Chiefs of Staff to ensure the successful delivery of key strategic projects across the organization.
• Lead the annual goal-setting process, ensuring alignment with relevant teams and stakeholders. Track and report on KPIs.
• Lead performance management within the CPTO & CMO team, collaborating with leadership and managers to build high-performing teams. Drive the adoption of initiatives such as mentorship schemes, and partner with L&D on team development needs. Focus on fostering a strong team culture and enhancing our employer brand.
• Facilitate collaboration between the CPTO & CMO team and other departments, building a network across the organization to improve operational efficiency.
• Develop and manage departmental budgets, working closely with the Finance team on MDA preparation.
• Partner with Finance to assess new and ongoing projects and initiatives.
• Plan, lead, and execute strategic projects, ensuring they are delivered on time and aligned with company objectives.

• Demonstrated success in delivering impactful results across diverse and challenging environments. Experience in consulting, investment banking or a start-up/scale-up essential.
• Demonstrated success in driving strategic initiatives and managing complex projects.
• Strong analytical skills and ability to make data-driven decisions.
• Proven experience in leading and managing cross-functional teams.
• Frequent travel to regional offices will be required.

• Experience in a FinTech or a similarly regulated industry.
• Experience working in a Product and/or Technology team.
• Experience creating and implementing joint processes across product, engineering and design.
• Fluent in English.

• High degree of initiative with a proactive approach to problem-solving.
• Exceptional communication and interpersonal skills, with the ability to influence and build relationships at all levels of the organisation.
• Highly organised, able to prioritise and manage multiple tasks simultaneously.
• Ability to adapt and thrive in a fast-paced environment.

• Medical Insurance Coverage.
• Hybrid type of work with flexible working hours.
• Modern and outstanding equipment.
• Full annual performance assessment.
• Death in Service.
• Employee Assistance and referral program.
• Company matched contributory pension.
• Workation policy.
• The opportunity to work with one of the smartest teams on the market.