Chief Revenue Officer

• Chief Revenue Officer
• Salary: Up to £175k
• Car allowance: £5k
• Bonus: 10%
• Medical Health Insurance
• Hybrid working: Remote/Peterborough office

Our client is a start-up full fibre broadband provider seeking an experienced Chief Revenue Officer to join their business and lead their ISP Business Unit.

The successful candidate will oversee B2C, B2B, Wholesale, Marketing, Customer Experience, and Products and Propositions. The role includes delivering key commercial targets, collaborating with the CEO and other executives, translating strategy into actionable plans, ensuring team productivity, and maintaining compliance with company and governmental regulations. The Chief Revenue Officer will also focus on enhancing customer experiences and driving growth and profitability.

Responsibilities:

• Lead the ISP Business Unit, setting an example for the team.
• Deliver commercial targets in line with the Business Plan.
• Collaborate with the CEO and executives on vision, strategy, and key business activities.
• Implement organisation-wide goal setting and performance management.
• Foster an inclusive and empowered team culture.
• Oversee recruiting, onboarding, professional development, and retention.
• Ensure compliance with company, government, and local business requirements.
• Enhance customer experiences and maintain differentiation in the market.

What we need from you:

• Analyse commercial operations and identify areas for process enhancement.
• Develop business strategies aligned with short-term and long-term objectives.
• Oversee commercial planning and budget capital investment.
• Manage expenses and ensure investor targets for growth and profitability.
• Monitor performance, take corrective measures, and prepare detailed reports.
• Build trusting relationships with internal and external stakeholders.
• Maintain strong supplier and agency relationships.
• Develop staff and help them achieve their goals and the company's objectives.

Skills:

• Extensive commercial leadership experience in the Telecoms/Fibre industry.
• Executive, sales, and customer-focused leadership experience.
• Excellent leadership skills with high levels of personal integrity.
• Advanced business planning and regulatory understanding.
• Data analysis and performance metrics expertise.
• Problem diagnosis and issue foresight.
• Effective stakeholder communication at all levels.
• Process enhancement and business strategy development.
• Capital investment and expense management.
• Team building and development.

Software/Tools:

• Data analysis tools
• Performance management software

 Certifications & Standards:

• Relevant industry certifications (e.g., Telecoms/Fibre industry-specific certifications).

For more information, please contact Scarlet Wilson.