About The Role We are seeking an experienced Civil Supervisors to join our team at Morrison Telecom Services. This role will be based in Hertfordshire and Buckinghamshire, overseeing various projects and ensuring the effective execution of work on the Openreach network.
You may be an experienced supervisor or somebody who is eager to take the next step in their career and advance to a supervisory position.
What will you be doing?
The Purpose of the Civils Supervisor is to ensure a scheduled programme of work is delivered on time, to budget in a safe, quality manner across all products. Civils Supervisor oversees the day to day operational duties of the field engineers (both supply chain and direct labour) and ensure quality service is being performed. Civils Supervisor also responsible for co-ordination, delegation, supervision & quality control of onsite works, including responsibility for performance, and role Model the desired behaviours that best reflect the values of MTS.
Whatwill your key responsibilities be?
Demonstrate a structured and consistent approach to the Supervision of all Field Operatives across both Flex and Civils whether they areDirect Labour or Sub-Contractor resources.
Work in conjunction with the Regional Coordinators to ensure all estimates have suitable start dates, with allocated resources anddependencies in line with project plans.
Responsible for on the day delivery of all works within the region in a Safe, Quality and On Time manner.
Identify areas for improvement at a supplier level providing feedback to the management team.
Attend planned supplier CRMs when requested and provide support to help them succeed in delivery.
Support the delivery of the business units KPIs, identifying area for improvements against the key measures to continual improve supplier performance.
Support Suppliers achieve key objectives and goals implemented by management.
Stakeholder management within the customer base at operational level.
Work in conjunction with MTS Coordinators to identify areas of success and improvement. Attending stakeholder calls.
Have an awareness of financial impact relating to performance and compliance.
Provide direction and governance through the supply chain to deliver improvements in line with any agreed street-works, quality or safety improvement plans.
Manage HA stakeholders and attend relevant street-worksmeetings as and when required.
Feedback risk to the management team in line with our KPIs and strategy.
Sponsor and support new ways of working which would improve delivery and service then support any activities being undertaken to implement change.
General coaching & support (supplier management)
Working collaboratively & in line with MTS/OR policies
Embed works mobile and whereabouts adherence with our supply chain.
Ensure supplier resource, commitments are in place as per works volume, business critical items.
Performance Measures:
Safety- Target zero LTIs and meet all other prescribed targets.
Quality as per contractual dashboard.
Quality as per agreed reduction plans.
Street-worksas per the Street-worksPerformance Dashboard
Supplier Performance and Compliance as per the Supplier Performance Dashboard
BDUK/SEP Delivery as agreed with MTS Project team. Right first time, on time.
ONSA Performance as agreed with MTS Project team. Right first time, on time.
Fibre City Delivery performance, commissioning programme, right first time, on time.
Skills/Competencies/Experience required :
A proven track record of working at a Senior Supervisory level within the Telecoms Industry or other similar utilities would be advantageous.
Ability to provide management to field based teams working remotely
A basic understanding of both financial and commercial activities and dependencies.
Ability to understand and implement agreed plans which support the needs of the business and support operational effectiveness.
The ability to work collaboratively with Stakeholders both within the client arena and the supply chain.
An ability to understand and operate within a process driven environment.
A strong technical background across multiple disciplines that are relevant to projects being overseen is necessary.
About The Company Why choose us?
We promise development and reward opportunities for those who have the passion, enthusiasm and work ethic to harness them. Our benefits include:
25 days annual leave plus bank holidays
4% matched pension scheme
2 x salary life assurance
Access to our staff discount portal
Health Cash Plan
Cycle to Work scheme
Employee assistance programme
Recruitment referral scheme
Payroll giving
Enhanced Family Leave
Inclusiveness
As a member of the Disability Confident Scheme we welcome applications from individuals who consider themselves as having a disability or long-term health condition. Please let us know if there are any reasonable adjustments we can make to aid your application and recruitment process.
As a gold award holder under the Armed Forces Employer Recognition Scheme , we are interested to hear from candidates who are currently serving in the military who may wish to transition to a civilian Job. We also welcome applications from Reservists, Cadet Forces Adult Volunteers, ex-forces personnel and military spouses / partners.
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