Claims Adjuster

To handle inwards claims in accordance with individual authority. Provide support to Claims Managers and Head of Claims in managing and reviewing claim files, creating and maintaining claims records, and providing management information. Undertake a structured training program aimed at developing claims handling skills.
Duties
Entry and maintenance of the Claims Management System (CMS)
Organizing and running reports from the CMS
Managing claim files, including retrieving brokers' claim files, document management, scanning, and document retention
Agreeing and settling claim bordereaux
Agreeing and arranging for settlement of valid covered claims upon selected accounts, subject to terms of individual authority
Analysing and reviewing individual claims on programs where managed syndicate leads and follows as required, subject to terms of individual authority
Preparing various management reports for internal and external purposes as required
Competence Profile:
Able to maintain ongoing relationships with brokers, third-party experts, and colleagues
Operate at all times to the standards and rules of applicable regulatory bodies and internal guidelines
Input data and maintain records with a high degree of accuracy and attention to detail.
Ensure competence is attained and maintained
Required Knowledge, Skills, and Qualifications:
Professional Indemnity (PI)
UK Business
Knowledge of underwriting and reinsurance appropriate to the role
Developing an understanding of the insurance market, industry, and stakeholders
Knowledge of the main issues affecting the insurance market
Familiarity with the standards and rules of regulatory bodies and internal procedures
Understanding of the types of business transacted by the syndicate
IT skills (Word, Excel, and other software packages used within the business)
Strong relationship skills
Developing negotiation skills
Developing decision-making skills
Developing financial awareness
Strong numeracy
Analytical skills
Excellent communication skills