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Claims Adjuster

Posted 4 months ago

To handle inwards claims in accordance with individual authority. Provide support to Claims Managers and Head of Claims in managing and reviewing claim files, creating and maintaining claims records, and providing management information. Undertake a structured training program aimed at developing claims handling skills.DutiesEntry and maintenance of the Claims Management System (CMS)Organizing and running reports from the CMSManaging claim files, including retrieving brokers' claim files, document management, scanning, and document retentionAgreeing and settling claim bordereauxAgreeing and arranging for settlement of valid covered claims upon selected accounts, subject to terms of individual authorityAnalysing and reviewing individual claims on programs where managed syndicate leads and follows as required, subject to terms of individual authorityPreparing various management reports for internal and external purposes as requiredCompetence Profile:Able to maintain ongoing relationships with brokers, third-party experts, and colleaguesOperate at all times to the standards and rules of applicable regulatory bodies and internal guidelinesInput data and maintain records with a high degree of accuracy and attention to detail.Ensure competence is attained and maintainedRequired Knowledge, Skills, and Qualifications:Professional Indemnity (PI) UK BusinessKnowledge of underwriting and reinsurance appropriate to the roleDeveloping an understanding of the insurance market, industry, and stakeholdersKnowledge of the main issues affecting the insurance marketFamiliarity with the standards and rules of regulatory bodies and internal proceduresUnderstanding of the types of business transacted by the syndicateIT skills (Word, Excel, and other software packages used within the business)Strong relationship skillsDeveloping negotiation skillsDeveloping decision-making skillsDeveloping financial awarenessStrong numeracyAnalytical skillsExcellent communication skills