Claims Assistant

Are you an enthusiastic and proactive individual with a passion for providing exceptional customer service? Our client, a well-established organisation, is looking for a Claims Assistant to join their dynamic team in Huthwaite. As a Claims Assistant, you will provide crucial administrative support to ensure all claims are managed efficiently and effectively.

Summary:

• Start date: ASAP
• Duration: 6 months
• Location: Huthwaite
• Pay Rate: �19.81 per hour
• Hours: 37 per week Monday to Friday (all onsite)

Responsibilities:

• Receive, assess, and resolve all claims on behalf of our client
• Negotiate the best deal for claim settlement
• Provide specialist advice on the best course of action, considering company policies and regulations
• Collaborate with external claimants to facilitate early settlement and minimise costs
• Train, coach, and advise managers and less experienced staff on claims procedures
• Instruct loss adjusters, agents, or solicitors, ensuring actions align with the organisation's best interests
• Maintain accurate records of all claims according to established procedures
• Manage a case load of claims, prioritising work and adhering to regulatory standards
• Handle customer issues professionally to achieve satisfactory outcomes

Candidate Requirements:

• Excellent customer service skills with strong communication abilities
• Demonstrated proficiency in written and verbal communication
• Strong administrative background with exceptional negotiation and numeracy skills
• Ability to work collaboratively in a fast-paced environment

This is an exciting opportunity to join a dynamic organisation and contribute to their continued success. If you are an individual who thrives in a supportive and fast-paced environment, we would love to hear from you! Apply now to take the next step in your career as a Claims Assistant.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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