Client Manager

Our expanding and growing Broking client is looking to recruit another Account Handler into their SME Commercial team.

This is a busy environment where you'll be working as a Client Manager dealing with a wide range of business clients and looking after all of their Insurance requirements.

Accordingly this is a 360 degree role where you'll be looking after existing Clients but also taking New Business enquiries and supporting them throughout their Insurance lifecycle.

This is a role that can be performed on a hybrid basis, working at home and in the office, but also occasionally visiting Clients.

The main responsibilities of the Client Manager role include:

Handling your own portfolio of business customers
Responsible for all aspects of their account including:
Renewal negotiations with insurers
Changes in risk
Claims notification (there is a separate claims handling team)
Regular contact with your customers
Using specialist insurance broking software and electronic trading facilitiesCommercial classes of business to be handled as Client Manager include:

Small to medium commercial combined risks
Shops, offices and property owners
Tradesman's liability
Small fleet
Goods vehiclesTo be a successful Client Manager you will demonstrate:

Excellent customer service skills
Strong work ethic
Calmness under pressure
Comfortable using Microsoft office and e-trade platforms
Commercial Insurance experienceWorking hours are 9am to 5pm, Monday to Friday