Client Relationship Manager (Business Development)

Client Relationship Manager (Business Development)
Location: Newry

Reports to: Sales and Marketing Director

Happy Jobs NI is excited to exclusively represent our client-a leading Manufacturing & Distribution company based in Newry-in their search for a results-oriented Client Relationship Manager. This is an exceptional opportunity for an experienced professional to drive business growth by nurturing and expanding relationships within an existing client base.

Mission:
As Client Relationship Manager, you will focus on maximising revenue and identifying growth opportunities within established accounts. Through strategic engagement and excellent service, you'll showcase our client's innovative, sustainable, and cost-effective solutions, ensuring strong, long-lasting client partnerships.

Key Responsibilities:

• Build and maintain strong relationships with key clients, acting as the primary point of contact.
• Develop strategic account plans to identify upselling and cross-selling opportunities.
• Achieve and exceed sales growth targets within the existing client portfolio.
• Conduct regular client reviews to assess satisfaction, understand evolving needs, and propose tailored solutions.
• Collaborate with internal teams to ensure smooth delivery of services and solutions.
• Monitor and analyse client and market trends to drive strategic decisions.
• Maintain accurate and up-to-date client records in the CRM system.
• Provide detailed reports and updates to the Sales and Marketing Director, including activity tracking and KPI performance.

Core Competencies & Skills:

• Exceptional relationship-building and interpersonal skills.
• Highly motivated with a proven track record in account management or business development.
• Strategic thinker with the ability to identify growth opportunities.
• Strong problem-solving and negotiation abilities.
• Excellent organisational and time management skills.
• Proficient in Microsoft Office and CRM software.
• Professional and credible communicator, both written and verbal.

Package:

• Salary: £42,500 per annum + £3,000 bonus
• Office-based role in Newry

Candidates with experience in roles such as Account Manager, Business Development Executive, Client Success Manager, Sales Executive, or similar are encouraged to apply.

If you're passionate about cultivating client relationships and driving business growth, we'd love to hear from you. Click 'Apply Now' to submit your CV and join the first stage of the recruitment process.