Client Services Advisor
Location: Basingstoke
Salary: Competitive (dependent on experience)
Job Type: Permanent, Full-Time (Flexible hours considered for the right candidate)
About Us
Prism eLogistics (UK) Ltd, based in Basingstoke, Hampshire, specializes in storage, fulfilment, pick & pack, eCommerce, secondary contract packing, and distribution services.
As part of the Spearpoint Security Group, a Singapore-based investment group, we are undergoing significant growth and expansion in the eCommerce sector. Our commitment is to deliver exceptional client service, ensuring total transparency and efficiency in our warehousing and distribution operations.
We operate with a continuous improvement mindset, always seeking ways to optimize processes and enhance our service offering for the benefit of our clients.
About the Role
We are looking for an enthusiastic and motivated Client Services Advisor to support our Client Services Supervisor in delivering a first-class client experience. From order monitoring to shipment and delivery, you will play a key role in ensuring clients receive a seamless service.
This role requires strong problem-solving skills, attention to detail, and the ability to manage client requests effectively. You will also oversee project management for production jobs, ensuring they are completed on time and to the highest standard.
Key Responsibilities
About You
We are looking for someone who is:
Preferred Experience & Skills
Qualifications
Why Join Us?
Please note: We are unable to offer sponsorship or relocation assistance for this role. Candidates must have the right to live and work in the UK.
APPLY NOW - Send your CV and Cover Letter today!
Candidates with the relevant experience or job titles of; Customer Service Administrator, Client Services Executive, Customer Operations Assistant, Client Services Representative, Client Support Administrator, Sales Support Administrator, Customer Services Executive, Client Service Representative, Client Advisor, Customer Support Advisor, Business Support, Client Support Executive, Client Relationship Executive will also be considered for this role.