Client Success Manager

Our Client Our client, a global marketing and advertising platform specializing in consumer purchase data and rewards, seeks a seasoned Client Success Manager to join their team and contribute significantly to the company's growth.The OpportunityThis role manages client relationships from start to finish, including campaign strategy, execution, account retention, growth, and superior service. Responsibilities span the entire advertiser lifecycle: strategy, forecasting, implementation, management, analytics, reporting, and collaboration with internal teams.Responsibilities Retain and grow relationships with 10-20 clients, ensuring their business needs are met.Manage revenue forecasts, budget consumption, and invoicing for your clients.Design, optimise, and upsell campaigns, focusing on structure, long-term strategy, and upsell opportunities using internal and bespoke insights.Confidently report on campaign performance against advertiser KPIs.Use CDLX insight tools to identify additional revenue opportunities and collaborate with sales on strategic proposals.RequirementsDemonstrable experience in digital advertising and account management, handling several strategic accounts within marketing, digital media, or advertising agencies.Proven track record of managing multiple strategic client accounts and generating revenue growth.Commercial management of client accounts, including fee negotiations and budget management.Ability to thrive under pressure in a fast-paced environment, prioritising and focusing on the most important tasks.Skill in distilling complex data into simple, compelling proposals that are easy for others to understand.