Commercial Account Handler

Overview

We are seeking a dedicated and proactive Handler to join our dynamic team. The ideal candidate will play a crucial role in facilitating effective communication and support within our organisation. This position requires strong customer service skills, the ability to analyse information, and a knack for negotiation.

Duties

• Managing a portfolio of clients, maintaining and building relationships whilst driving forward an excellent service.


• Handling new and existing enquiries on behalf of the Senior Executives


• Completing all administration duties including adjustments and renewals


• Maintain and update all files with all telephone and email communications and exchanges

Qualifications

• Proven experience in insurance sales or a related field is highly desirable.


• Strong customer service background with the ability to handle inquiries professionally.


• Excellent communication skills, both verbal and written, with the ability to convey information clearly.


• Strong negotiation skills with a focus on achieving win-win outcomes.


• A proactive approach to problem-solving and a willingness to learn new skills.

Join us as a Handler and contribute to our mission of delivering outstanding service while growing your career in a supportive environment.