Commercial Insurance Account Handler

Location: Nottingham (Hybrid Working)

About the Role

We are seeking an experienced Commercial Insurance Account Handler to join an established team in the heart of Nottingham. This role offers hybrid working arrangements with 3 days per week in the office and 2 days working from home.

Key Responsibilities

• Partner with two Account Executives to deliver exceptional service to our commercial insurance clients
• Manage the full client lifecycle from onboarding through to renewal using the Acturis system
• Handle mid-term adjustments and policy amendments efficiently
• Process documentation and maintain accurate client records
• Liaise with insurers to negotiate terms and secure competitive coverage
• Provide professional insurance advice within regulatory guidelines
• Support clients with claims queries and documentation
• Ensure compliance with FCA regulations and company procedures

Essential Requirements

• Proven experience as a Commercial Insurance Account Handler
• Cert CII qualification (or commitment to obtain)
• Strong understanding of commercial insurance products and markets
• Excellent customer service and communication skills
• Ability to build and maintain strong client relationships
• Attention to detail and accurate documentation skills
• Proficiency in insurance software systems
• Acturis experience is a plus but not essential

Benefits:

• Salary dependant on experience + Company annual bonus
• Hybrid Working
• 25 days holiday (raising each year to a maximum of 28 days
• 4x death in service benefits
• Support completing CII exams

To Apply:
We are currently shortlisting for interview so apply today for immediate consideration

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