Commercial Manager

Commercial Manager - 12 months maternity cover

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Location: Grimsby

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Working Hours: Monday - Friday 8:30AM-5PM

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Salary: Competitive + Benefits

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About Us

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Join 2 Sisters Food Group, one of the UK's largest food manufacturers, with an annual turnover exceeding £3 billion and approximately 13,000 employees across 16 sites. We have a strong presence in poultry, chilled, and bakery food categories, including popular brands like Holland's pies. We are committed to delivering high-quality products to the British public and our retail and food service customers, including major retailers like Aldi, Asda, Co-op, KFC, Lidl, Marks & Spencer, Morrison's, Sainsbury's, Tesco, and Waitrose.

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About the Role

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Our Recipe Dish site in Grimsby, a state-of-the-art CIP plant producing premium quality chilled soups and sauces. The site currently employs around 200 people, whilst turning over £30 million. Our customers are at the heart of everything we do, and we couldn't do it without our team. It is a team where everyone counts where we empower you with trust and give you the freedom to deliver. In everything, we do what we say and accept accountability which allows our customers to trust us to create great tasting, innovative and quality meal solutions.

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We are seeking a highly skilled Commercial Manager to join our team. This is a hands-on, customer-facing role within the senior leadership team (SLT), offering an exciting opportunity to manage relationships with our four key customers: M&S, Bol, Aldi, and Tesco.

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Key Responsibilities

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• Lead all customer interactions and communications, ensuring the maintenance and growth of key customer relationships.
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• Manage customer accounts handling ongoing commercial reporting, negotiations, and contract management.
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• Act as the primary point of contact for customer concerns, working proactively to address issues, challenge, and resolve conflicts.
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• Travel regularly to meet with customers.
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• Work closely with cross-functional teams, including the NPD function and Process Manager, supporting costing and the site's ongoing programme of work.
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• Maintain a high level of commercial awareness and manage supply chain relationships, with a focus on detail and accuracy in reporting.
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About You

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You are an experienced Commercial Manager with a strong background in FMCG or factory environments. You thrive in fast-paced settings and have hands-on experience managing customer relationships and supply chain operations. With excellent cross-functional collaboration skills, attention to detail, and the ability to handle conflict, you build strong, trusting relationships with both customers and internal teams. You are flexible and willing to travel to meet customers and stakeholders, ensuring their needs are consistently met and exceeded.

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Key Skills

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• Commercial management experience
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• Ability to work cross-functionally and collaborate with multiple teams
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• High attention to detail and accuracy
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• Strong customer relationship management
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• Supply chain knowledge and experience
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• FMCG or food industry experience is a plus
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Benefits

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• Refer a friend scheme
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• Health Assured Employee Assistance Programme and Grocery Aid are free and confidential support services 365 days a year
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• Boparan Restaurant Group Discount - 50% discount for friends and family. (Giraffe World Kitchen, Harry Ramsden, Ed's Easy Diner and Burger & Cocktails
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• Cycle2Work Scheme
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Why Join Us?

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As one of the UK's largest food manufacturers, we provide ample opportunities for career growth and skill development. We emphasise promoting from within, ensuring you can build a rewarding career with us.

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