Community Safety Officer - Castle Point Borough Council

Community Safety Officer - Castle Point Borough Council

Castle Point Borough Council

Temporary, 1 year agency post, full time

£24.00 ph PAYE

Location: Castle Point

Closing Date: 22nd March 2025

Why Castle Point? Castle Point Borough Council is a statutory body responsible for employing nearly 350 staff, and delivering over 150 council services, both statutory and for the community's well-being and benefit. Castle Point Borough Council aims to provide high-quality and financially sustainable services while prioritising outstanding customer service, transparency in decision-making, and promoting local democracy. Additionally, the council seeks to transform, modernize, and improve its performance, as well as support and enable the communities within its jurisdiction to be strong, healthy, and thriving.

Our values: Trust, Respect, Improving and Learning, and Customer Focus

The Opportunity

A great opportunity has arisen for a Community Safety Officer to join the Housing Services department, working as part of a busy team, based in the community and travelling around the borough. This post is essential to support the operational elements of Community Safety, such as responding to private and business complaints of anti-social behaviour.

Accountabilities

• To respond to reports of private and business anti-social behaviour/nuisance at an operational level
• Manage cases concerning anti-social behaviour:
• Carrying out investigations
• Gathering evidence
• Initiating enforcement/legal remedies
• Attending court where required
• Work with Housing and Policing partners to coordinate enforcement actions
• Supporting the work of the Community Safety Manager
• Attending Partnership meetings where appropriate

The Experience You Will Bring

• Conflict Management - dealing with neighbour disputes/disputes between various parties
• Personal Resilience - risk of verbal abuse/bad language/ability to enforce powers
• Communication skills
• Negotiation skills - ability to help parties reach compromises
• Knowledge of ASB Crime and Policing Act 2014 legislation
• Experience in use of ASB Crime and Policing Act 2014 powers
• Knowledge of safeguarding processes
• Ability to work independently and as part of a team
• Ability to work outside normal hours
• Enhanced DBS requirement

Castle Point Borough Council is proud to be a disability confident Leader. We're committed to interview all disabled applicants if they meet the minimum requirements of the job. We're also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying. Please speak to our Recruiters if you require any reasonable adjustments during the process.

Castle Point Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment.

If you have queries on this role or require anything further, please email #####