Complaint Handler (Hiring Immediately)

Job Description Complaint Handler - Stirling
At Diligenta, providing an excellent customer experience is at the heart of everything we do so you will not be surprised to know we also believe in providing an excellent employee experience is just as important too.
As part of the UKs leading Life and Pensions service provider, Diligenta offer a rewarding role supporting the varied customer needs of our client M&G plc, full training from day one, a competitive benefits package and an opportunity to reach your personal and career aspirations and study for financial services qualifications.
If you are looking for an opportunity to start or build on a career within the Finance industry, or maybe want to get back into the workplace after some time out or maybe just want to be part of a great group of likeminded people who are passionate about excellent customer service and have experience in going that 'extra-mile' for a customer to deliver an exceptional service, then we would love to hear from you.
Our aim is to transform our clients' operations and be acknowledged as the Best in-class Platform based Life and Pensions Administration Service provider. The Diligenta culture is founded on positive change and development and our employees often describe Diligenta as feeling like 'home'.
Summary of the role:
Financial Services OR complaint handling exper...