Complaints Technician

Austin Vita are currently recruiting a Complaints Investigation Technician for a new, 6 month contract position, supporting an established manufacturing client based in the South East. This is a great opportunity to join a fantastic business, working as part of key team to support a critical, business wide improvement programme.
As Complaints Technician Engineer, you will be working with both the Post-Market and Field Service departments to help document investigations findings, process complaints and support the root cause investigation and complaints resolution process.
Given the nature of the role, previous experience working as part of a Quality Assurance or Regulatory team, within a highly regulated/safety critical environment is highly desirable. Alongside this, experience in a role focused on technical documentation (i.e. document control, technical author) again, within a regulated environment, may also be considered.
This is an inside IR35 position, with the work to be complete on a majority remote basis (on-boarding on-site will be required, followed by the occasional visit to site.)
If this position is of interest and you would like to discuss it in more detail, please submit your CV in response. Alternatively, please get in touch on the contact details provided.
Austin Fraser is committed to being an equal opportunities employer, and encourages applications from candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity status.
Due to the volume of applications received, we are unable to provide individual feedback to unsuccessful applicants.
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or contact (url removed) Austin Fraser International Ltd is registered in England: (phone number removed) Austin Fraser International Ltd, 33 Soho Square, London, W1D 3QU