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Compliance Administrator

Posted 9 days ago

  • Lancefield, Glasgow
  • Permanent
  • bonus
  • £22,000 /Yr
  • Sponsored
  • Expires In 19 days

Anderson Knight is delighted to be working with a financial services company based in Glasgow. They are looking to recruit a Compliance Administrator to join their Legal Team.



Key Responsibilities:



As a Compliance Administrator, you will play a key role in ensuring compliance with regulatory standards while maintaining customer satisfaction. Your responsibilities will include:




  • Logging and managing CMC complaints and customer commission complaints in line with company procedures and standards.

  • Proactively managing team shared inboxes to ensure queries and complaints are logged or directed appropriately, following FCA guidelines.

  • Providing a professional and efficient service to both internal and external customers, upholding company values to build strong relationships within the organisation.

  • Communicating with third parties and customers via email and telephone to gather necessary information.

  • Supporting the wider Compliance Team with additional tasks as required.



Essential Experience:




  • Strong attention to detail

  • Excellent communication skills

  • Proficiency in Microsoft applications

  • Ideally, previous experience in financial services



This role is ideal for a graduate looking to gain experience in a professional environment with opportunities for career progression.