IT Consultancy Manager
Salary: 75-85K per annum
Location: Remote with occasional travel to Kettering OR York
What you'll be doing
- Management, mentoring and development of a team of Professional Services and Project Management Consultants and associated support staff.
- Ensuring the well-being of Consultancy Team and providing support where required
- Work with our management teams to ensure we are delivering services as cost effective as possible
- Setting strategy and executing against agreed goals
- Defining training requirements based on future pipeline as agreed with the Solutions Team
- Ensuring the correct resource is utilised in the most effective manner across the projects to be delivered
- Supporting with the selection and management of third-party resources involved in the delivery of projects
- Manage customer and partner escalations when raised. Ensure the outcome of the escalation meets the customer / partner expectation and is also agreed with the Consultant where required
- Reporting and presenting
- Supporting on client engagements where required
- Perform Consultancy work up to 50% of the billable week initially with a view to reducing this depending on the management requirements
- RFP/ITT/RFI/SOW/HLD/LLD peer review and occasionally contributing
- Working with solution architecture on designing solutions / architecture / designing packaged services
- Working with internal senior stakeholders
- Working with key vendors to ensure the Consultancy Team have access to the latest releases and features of the vendors' products
- Ensuring the Consultancy Team have the correct vendor accreditations as agreed with both the Solutions Team and Partner Management
- Perform ad-hoc administrative tasks as directed by Line Manager
- Undertake any other ad hoc duties as required, which are deemed necessary to assist with the needs of the company
Requirements
- 5+ years working as a billable Senior Consultant, preferably for a Managed Service Provider
- 5+ years people management experience
- Proven ability to mentor and develop a team
- Strong work prioritisation skills
- Strong documentation skills
- Setting strategy and executing on these and ensuring they are suitably targeted and reported on
Apply now and be part of our journey!