Contract Delivery and Quality Manager

Are you an experienced professional with a passion for providing quality property services?

Brent Housing Management has an exciting opportunity for a Contract Delivery and Quality Manager to join us and manage multi-million-pound contracts.

It’s a fantastic time to be starting at Brent Council, as we are undertaking an ambitious transformation programme across the Council which puts our community at the heart of everything we do.

About The Post 

As Contract Delivery and Quality Manager, you’ll oversee the management of contractors, consultants, and agencies to deliver mechanical and electrical services, responsive repairs, maintenance, and refurbishment works.

A key aspect of your role will be to support in the delivery of key areas of property compliance, including but not limited to Fire, Legionella, Asbestos, Gas, and Electrical (FLAGE). You will also support delivery of mechanical and electrical services to Council housing.

You’ll oversee quality assurance, conduct site surveys, inspections, and work valuations to ensure all work meets quality and statutory standards. You’ll also be responsible for budget management and drive service improvements by developing key performance indicators, monitoring service delivery and implementing improvements to the service’s efficiency and effectiveness.

The Ideal Candidate

You’ll be educated to degree level and hold membership of CIOB, or possess equivalent relevant experience. A PRINCE2 certification or project management qualification is also desirable.

You’ll have proven experience in managing complex maintenance and service contracts in the Housing or Property Sector, with good technical knowledge of construction works.

It’s essential for success in this role that you are able to build effective relationships with stakeholders and communicate clearly both in written and oral format.

You’ll have strong organisation and time management skills, as well as a strong ability to analyse and problem solve.

Working For Brent

Brent is a vibrant London borough known for its iconic Wembley Stadium and rich cultural diversity.

We’re committed to creating a supportive and dynamic work environment where you can make a real impact.

We offer opportunities for professional development, a collaborative team culture, and the chance to be part of an innovative and forward-thinking organisation. Additionally, we operate a hybrid working model with office or on-site presence three times a week.

To learn more about our roles and benefits package, please visit brenthousingcareers.com

Additional information

We will be regularly reviewing applications and conducting weekly interview panels.

The information we collect from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. Further details of how your information will be used by us and Cifas and your data protection rights, can be found at

Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourage applications from all sections of the community. We positively encourage all applicants to self-identify their characteristics in the diversity survey section in the application.

We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Applicants should be aware that posts working with children, young people and vulnerable adults are subject to an Enhanced DBS check as well as other employment clearances.

Brent has a positive approach to flexible working.

As a disability confident employer Brent welcomes applications from people with all disabilities, including hidden disabilities and mental health conditions. We will interview any disabled applicant who meets the essential criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us on #####