Conveyancing Manager
Posted 7 days ago
- Cardiff, South Glamorgan
- Any
- External
- Expires In 3 months
Are you ready to do the best work of your career? Were looking for an experienced Conveyancing Manager with a passion for leadership and delivering exceptional client service, to lead our new legal team in city centre Cardiff.
ONP Solicitors is a leading and modern conveyancing firm, part of Movera, a group of home-moving brands, including Cavendish Legal Group, and Conveyancing Alliance. Were on a mission to transform the moving market, for our people, partners, and clients. Enabled by technology but with people at the heart of everything we do.
Our conveyancing teams across Stockport and Leeds offer the best possible service for our clients,
As a Conveyancing Manager, you will have direct line responsibility for a team of Property Lawyers and will work closely with the Senior Operations Managers to manage the operations of their department, playing a key role in maximising operational effectiveness and driving operational efficiencies.
The Key Responsibilities
Oversee and manage the Conveyancing department, ensuring efficient operations and adherence to all legal and regulatory requirements
Provide guidance, development, training, and mentorship to the Conveyancing team
You will be the main reference point for the site management in terms of any contractual arrangements and BCP in conjunction with any site Manager
Ensure the consistent delivery of excellent client service, whilst maintaining an engaged and motivated team culture. Trustpilot review and CSAT scores accountability for site.
Collaborate with the Partnerships teams to oversee agreed contractual SLAs for partnered accounts
Propose and implement growth initiatives to boost business revenue including involvement of fee revenue assurance
Propose, champion, and implement change initiatives to improve business operations
Maximise operational effectiveness by driving operational efficiencies and minimising costs, this should include a focus on business interest etc. surrounding mortgage funds.
Drive internal business growth with a focus on matter case volumes, correct allocation to teams, trends, and peaks and troughs
Be the contact point for any audits in facilitating any visits both in person and remote and developing any follow up action plans.
Responsible for regional departmental recruitment and employee retention rates, proactively working to minimise regretted attrition to less than 10%
Work in collaboration with HR and finance and other key stakeholders within the business
Work to and maintain Service Level Agreements
Always promote compliance with ONP company policy and procedure
There will be minimal travel across all sites required
Your Experience and Skills
You will have a minimum of 4 years management experience within a fast paced, complex, business environment
A licensed conveyancer with significant conveyancing experience, youll also be able to run a conveyancing transaction from instruction to completion
Youre a strong mentor and leader, capable of inspiring and developing talent
You can demonstrate the ability to influence and build relationships at all levels, both internally and externally
Exhibit confidence and professionalism in decision-making and client interactions
Collaborate effectively with team members and other departments to achieve success
Resilient and agile, able to work effectively under pressure, meet strict deadlines whilst maintaining attention to detail
Possess exceptional critical thinking skills, with a proactive and solutions-focused approach
Foster an engaging and inclusive culture that vales diversity and teamwork
What we can offer:
We aim to reward your hard work generously. Youll be greeted in our offices with great coffee, fruit and biscuits to keep you going, alongside all the benefits listed below, plus much more.
23 days holiday + 2 extra religious/cultural days
Hybrid working
Your birthday off!
Free conveyancing legal fees
Moving home days off
Volunteering days
Retailer discounts and frequent socials
Refer a friend bonuses
Look forward to Monday mornings at Movera, we have the culture, technology and purpose to change the way you feel about your job.
At Movera, we are committed to fostering a diverse, equitable, and inclusive environment where all team members feel valued and respected. We believe that a diverse workforce brings unique perspectives and ideas that drive innovation and excellence. We welcome and encourage applications from individuals of all backgrounds, including those from underrepresented groups.
DBS and Financial Checks: Please note that as part of our commitment to maintaining a safe and trustworthy workplace, all offers of employment are subject to satisfactory completion of DBS (Disclosure and Barring Service) checks and financial background checks. These checks are conducted to ensure the safety of our employees and clients and to uphold the highest standards of integrity and compliance in our operations.
#LI-SW1
TPBN1_UKTJ
ONP Solicitors is a leading and modern conveyancing firm, part of Movera, a group of home-moving brands, including Cavendish Legal Group, and Conveyancing Alliance. Were on a mission to transform the moving market, for our people, partners, and clients. Enabled by technology but with people at the heart of everything we do.
Our conveyancing teams across Stockport and Leeds offer the best possible service for our clients,
As a Conveyancing Manager, you will have direct line responsibility for a team of Property Lawyers and will work closely with the Senior Operations Managers to manage the operations of their department, playing a key role in maximising operational effectiveness and driving operational efficiencies.
The Key Responsibilities
Oversee and manage the Conveyancing department, ensuring efficient operations and adherence to all legal and regulatory requirements
Provide guidance, development, training, and mentorship to the Conveyancing team
You will be the main reference point for the site management in terms of any contractual arrangements and BCP in conjunction with any site Manager
Ensure the consistent delivery of excellent client service, whilst maintaining an engaged and motivated team culture. Trustpilot review and CSAT scores accountability for site.
Collaborate with the Partnerships teams to oversee agreed contractual SLAs for partnered accounts
Propose and implement growth initiatives to boost business revenue including involvement of fee revenue assurance
Propose, champion, and implement change initiatives to improve business operations
Maximise operational effectiveness by driving operational efficiencies and minimising costs, this should include a focus on business interest etc. surrounding mortgage funds.
Drive internal business growth with a focus on matter case volumes, correct allocation to teams, trends, and peaks and troughs
Be the contact point for any audits in facilitating any visits both in person and remote and developing any follow up action plans.
Responsible for regional departmental recruitment and employee retention rates, proactively working to minimise regretted attrition to less than 10%
Work in collaboration with HR and finance and other key stakeholders within the business
Work to and maintain Service Level Agreements
Always promote compliance with ONP company policy and procedure
There will be minimal travel across all sites required
Your Experience and Skills
You will have a minimum of 4 years management experience within a fast paced, complex, business environment
A licensed conveyancer with significant conveyancing experience, youll also be able to run a conveyancing transaction from instruction to completion
Youre a strong mentor and leader, capable of inspiring and developing talent
You can demonstrate the ability to influence and build relationships at all levels, both internally and externally
Exhibit confidence and professionalism in decision-making and client interactions
Collaborate effectively with team members and other departments to achieve success
Resilient and agile, able to work effectively under pressure, meet strict deadlines whilst maintaining attention to detail
Possess exceptional critical thinking skills, with a proactive and solutions-focused approach
Foster an engaging and inclusive culture that vales diversity and teamwork
What we can offer:
We aim to reward your hard work generously. Youll be greeted in our offices with great coffee, fruit and biscuits to keep you going, alongside all the benefits listed below, plus much more.
23 days holiday + 2 extra religious/cultural days
Hybrid working
Your birthday off!
Free conveyancing legal fees
Moving home days off
Volunteering days
Retailer discounts and frequent socials
Refer a friend bonuses
Look forward to Monday mornings at Movera, we have the culture, technology and purpose to change the way you feel about your job.
At Movera, we are committed to fostering a diverse, equitable, and inclusive environment where all team members feel valued and respected. We believe that a diverse workforce brings unique perspectives and ideas that drive innovation and excellence. We welcome and encourage applications from individuals of all backgrounds, including those from underrepresented groups.
DBS and Financial Checks: Please note that as part of our commitment to maintaining a safe and trustworthy workplace, all offers of employment are subject to satisfactory completion of DBS (Disclosure and Barring Service) checks and financial background checks. These checks are conducted to ensure the safety of our employees and clients and to uphold the highest standards of integrity and compliance in our operations.
#LI-SW1
TPBN1_UKTJ